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Yvonne Lomax
Douglasville,GA
Summary
Award-winning, dynamic, strategic Sales Leader with a proven track record of success in driving revenue, customer engagement and increased market share. Adaptable and transformational leader with exceptional sales analytics and strategy skills and a strong background in B2B and B2C inside and outside consultative sales. 20+ years of experience building successful cross-functional teams. Strong presentation and closing skills as well as a demonstrated ability to inspire, coach and train sales consultants to exceed quotas and KPIs. More than proficient in Microsoft Office and CRM systems including Salesforce.Com. Accustomed to exceeding goals in a deadline and quota driven environment with a proven track record of success. Excellent team building skills that foster strong sales teams that exceed quotas. Leads by example with the highest integrity, moral and ethical character.
Overview
17
17
years of professional experience
Work History
Inside Sales Manager, Healthcare
HD Supply
Marietta, GA
06.2019 - Current
- Lead team of [up to 15] Inside Sales Professionals by coaching on effective sales techniques, monitoring performance and providing real-time feedback.
- Responsible for growing $20M in revenue YOY and achieving 50% profit margin. Achieved 5% YOY Growth for 98.2% of target and 49% YOY for 98.1% YTD.
- Lead department staff meetings, workshops and functions to encourage and inspire staff.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Collaborated closely with Marketing, Merchandising, Property Improvement and National Account partners to drive positive customer, associate and revenue outcomes.
- Prepared weekly, monthly and quarterly reports for upper leadership to track trends and assisting with forecasting and sales strategy
- Collaborated with upper leadership to implement continuous process improvements and sales team development.
- Directly responsible for entire Healthcare Vertical hiring, onboarding, and training.
- Utilized sales data to forecast and identify opportunities for growth within territories.
- Implemented data-driven strategies to assist team in achieving sales targets.
Client Solutions Manager
Cox Automotive
Atlanta, GA
12.2014 - 05.2019
- Led a team of up to 16 Client Solutions Executives (ISRs) responsible for growing transactions, market share and revenue in assigned book of business (BOB) and territory
- Partnered & Collaborated across Cox Automotive companies, sales channels and boundary partners
- Achieved 113% of net objective, 103% YOY Net Growth and 93% Participation Rate for 2016 (2016 Sales Manager of the Year)
- Provided coaching and development; and ongoing product, sales process and market management coaching and training
- Developed forecast, coaching documents, market management plans, and market specific sales strategies
- Manage corrective performance actions, hiring, and Performance Improvement for team.
Small Business Opportunity Development Manager
YP Holdings AT&T Advertising Solutions
Atlanta, GA
01.2014 - 07.2014
- Responsible for marketing YP and its product suite to SMBs across YP footprint which includes large metro markets across US utilizing consultative selling approach
- Management of leads through Salesforce.com including tracking of KPIs
- Oversee sales cycle of leads from initial sales consultation to client acquisition.
- Partner with sales teams to develop sales presentations.
- Generated $500K in annual revenue for 126% of target in 6 months.
- Exceeded all daily, weekly and monthly KPIs
New Media Account Executive
YP Holdings AT&T Advertising Solutions
05.2013 - 01.2014
- Increased generating new revenue accounts utilizing consultative selling techniques in B2B environment by 4% YOT growth
- Responsible for prospecting and cold calling on local businesses using hunter mentality
- Demonstrate knowledge of print and digital advertising including SEM, SEO, Mobile, IYP, Websites,
- Display, Video and Social Media with strong presentation and closing skills
- Manage leads through Salesforce.com which includes accurate data input, consistent updates, and reporting
- Exceeded all sales metrics including appointment setting quotas, print & digital revenue quotas, and unit quotas.
Client Services District Manager
The Berry Company
Dayton, Ohio
09.2009 - 08.2012
- Led team of up to 13 Client Services Associates responsible for renewing and selling print and digital advertising in small to medium size markets
- Directly responsible for YOY sales growth of $7.5M in annual revenue
- Achieved 175% of net objective for 2012 publications and 37.5% net increase of digital sales penetration on 10% quota
- Provided coaching and development; and ongoing product, sales process and market management training to sales team
- Developed forecast, market management plans, and market specific sales strategies
- Manage corrective performance actions, hiring, and Performance Improvement for team.
- Responsible for recruiting, hiring, training and onboarding of new employees as well as ongoing performance oversight.
District Manager
The Berry Company
09.2006 - 09.2009
- Led team of up to 11 Digital Consultants
- Direct responsibility for growing company's digital revenue YOY in cold calling environment
- Extensive SEM, SEO, Website and IYP knowledge
- Responsible for all aspects of coaching, training and development as well as forecasting, market management, hiring, disciplinary actions, and ongoing training for assigned consultants
- Developed market specific sales strategies and monitored KPIs and coached consultants to exceed assigned KPIs .
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits
Cyber Sales Representative
The Berry Company
04.2005 - 09.2006
- Responsible for acquiring additional revenue on existing print accounts in the form of digital products
- Offered a digital product suite of IYP, Paid Search and Websites to print clients who did not take advantage of the digital offering from their core representative
- Additionally responsible for acquiring brand new digital accounts in a cold call telephone environment.
Business Development Manager/Internet Sales Manager
Nourse Chillicothe Auto Mall
Chillicothe, OH
03.2003 - 04.2004
- Managed the outgoing and incoming sales Call Center
- Oversight of the dealerships website as well as serving as the dealerships Internet Sales Manager
- Lead a team of inside sales reps providing coaching, development and training
- Managed all aspects of the call center including hiring, corrective performance, metrics tracking, scheduling, product training and management TOs.
Education
Pursuing Bachelors Degree - Secondary Eduction
Wright State University
Fairborn, OHOrganizational Management
Antioch University
Yellow Springs, OHGreat Leaders Certification
Franklin Covey
Virtual11.2017
Google Ad Words Certification - Digital Marketing & Advertising
Google University
Virtual08.2009
Skills
- Team leadership
- Strong verbal & written communication
- Collaboration & Relationship building
- Process implementation
- Client assessment and analysis
- Staff development
- Budgeting and Expenditures
- Sales Quota Management
- Sales Statistics Analysis
- Sales Forecasting
- Situational Leadership
Accomplishments
- 2020 HD Supply President’s Award Winner (Sales Manager Category
- 2020 Q3 and Q4 Top Performer Award (Healthcare Sales Manager Category)
- 2016 Cox Automotive Presidents Club (Inventory Solutions Sales Manager of the Year)
- 2006, 2009 and 2011 Berry Company Presidents Club (Sales Manager Category)
Timeline
Inside Sales Manager, Healthcare
HD Supply
06.2019 - Current
Client Solutions Manager
Cox Automotive
12.2014 - 05.2019
Small Business Opportunity Development Manager
YP Holdings AT&T Advertising Solutions
01.2014 - 07.2014
New Media Account Executive
YP Holdings AT&T Advertising Solutions
05.2013 - 01.2014
Client Services District Manager
The Berry Company
09.2009 - 08.2012
District Manager
The Berry Company
09.2006 - 09.2009
Cyber Sales Representative
The Berry Company
04.2005 - 09.2006
Business Development Manager/Internet Sales Manager
Nourse Chillicothe Auto Mall
03.2003 - 04.2004
Pursuing Bachelors Degree - Secondary Eduction
Wright State University
Organizational Management
Antioch University
Great Leaders Certification
Franklin Covey
Google Ad Words Certification - Digital Marketing & Advertising
Google University
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