Yvonne Lopez
Wahiawa,HI
Summary
Personal goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Work Order Clerk
Tripler Army Medical Center, Tripler Army Medical Center - EMB
Honolulu, HI
10.2021 - Current
- Employee (40 hours weekly / Contractor)
- Maintains accurate records plus documentation of repairs and services necessary for medical equipment
- Detail oriented when describing labors involving machine and service request for technicians
- Ensures equipment is issued back to appropriate personnel within hospital
- Secures communication line between technicians and customer is professional and tact to trouble shoot
- Assisted customers by providing technician notes and documentation regarding unit accountability
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Maintained energy and enthusiasm in fast-paced environment.
- Used DMLSS to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
- Informed customers by mail or telephone of equipment information such as issues with unit and anticipated delays.
- Maximized customer satisfaction by checking outgoing work orders and completion status for accuracy and conformance to outlined customer requirements and preferences.
Lab Technician
United Blood Services
El Paso, TX
10.2018 - 07.2021
- Employee (30 hours weekly)
- Ensures maintenance of donor, patient and employee confidentiality
- Detail oriented and possess strong communication, organization, and analytical skill
- Prepares all blood components including centrifugation, separation, freezing, thawing, washing, storage, sterile docking, transformation, and filtration
- Assures product quality, volume, assay requirements, appearance and time requirements.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
- Assisted with safe transfusions by conducting tests and completing blood counts.
- Maintained documentation on tests performed in lab.
- Processed patient specimens according to priority and documented results.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Prepared blood smears and determined levels of normalcy.
- Calibrated and maintained instruments to keep equipment fully operational.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Analyzed experiment and test results to validate adherence to standards and specifications.
Assistant Manager
Awesome Freaks LLC
El Paso, TX
09.2018 - 10.2018
- Managed 25-50 customers daily and doubled tips and sales by advertising for franchise
- Worked closely with manager to maintain optimum levels of communication to effectively and efficiently complete projects.
- Drove operational improvements which resulted in savings and improved profit margins.
- Directed team members to keep work moving smoothly and meet challenging project timelines.
- Performed daily troubleshooting, safety checks and maintenance of food equipment.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
Master of Science - Medical Nutrition
Arizona State University
Tempe, AZ01.2023
Physician's Office Assistant With EHRM - Medical Assisting And Billing And Coding
Texas A&M University - Texarkana
Texarkana, TX01.2022
Bachelor of Science - Neuroscience
The University of Texas At El Paso
El Paso, TX06.2021
Associate of Science - Biology
Howard College
Big Spring, TX05.2018
Skills
- Handheld scanners
- Data entry skills
- Quality assurance
- PPE Compliance
- Interpersonal Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Organization and Time Management
Timeline
Work Order Clerk
Tripler Army Medical Center, Tripler Army Medical Center - EMB
10.2021 - Current
Lab Technician
United Blood Services
10.2018 - 07.2021
Assistant Manager
Awesome Freaks LLC
09.2018 - 10.2018
Master of Science - Medical Nutrition
Arizona State University
Physician's Office Assistant With EHRM - Medical Assisting And Billing And Coding
Texas A&M University - Texarkana
Bachelor of Science - Neuroscience
The University of Texas At El Paso
Associate of Science - Biology
Howard College
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