Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Lopez

West Haven,CT

Overview

19
19
years of professional experience

Work History

HomeMaker Aide

Private Individual
West Haven, CT
02.2020 - 11.2023
  • Provided assistance with daily living activities such as bathing, dressing and grooming.
  • Assisted with meal preparation, light housekeeping and laundry services.
  • Transported clients to medical appointments or other necessary destinations.
  • Responded promptly to emergency situations by providing first aid when necessary.
  • Assisted clients with shopping trips or errands as needed.
  • Adapted quickly to changing environments while remaining calm under pressure.
  • Established positive relationships with families by providing a high level of customer service.
  • Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.
  • Operated washing machines and dryers to provide clients with clean clothing and linens.
  • Talked to and played games with clients to provide company and spend quality time together.
  • Assisted clients with taking self-administered medications.
  • Organized and maintained household inventory, restocking essential supplies as needed.
  • Accompanied clients to appointments and arranged transportation.

Private Child Caregiver

Private Home
Waterbury, CT
06.2015 - 12.2019
  • Provided safe and nurturing care for children in a private home setting.
  • Organized daily activities, including meals, playtime, educational activities and rest periods.
  • Planned age-appropriate activities such as arts and crafts projects, outdoor play or field trips.
  • Read books aloud to children to help develop language skills and foster a love of reading.
  • Ensured safety at all times by monitoring the environment for potential hazards or risks.
  • Provided discipline when necessary while maintaining a positive atmosphere.
  • Taught basic life skills such as table manners, personal hygiene habits and social interaction skills.
  • Transported children between daycare centers or school campuses as needed.
  • Performed light housekeeping duties such as laundry, tidying up after meals or organizing toys.
  • Monitored use of technology devices; ensured appropriate usage based on parental instructions.
  • Researched new ideas for engaging activities suitable for different age groups of children.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Ensured physical and social well-being of each child.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Provided direct-care services for children of varying ages.

Sales Associate

Goodwill Outlet
North Haven, CT
07.2010 - 03.2018
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.

Sales Representative

TJ Max
North Haven, CT
10.2007 - 09.2011
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.

Sandwich Artist

SUBWAYRestaurants
New Haven, CT
08.2004 - 07.2007
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Organized inventory for efficient restocking of products.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Followed established procedures for handling money transactions accurately.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Replenished condiments and other supplies at front counter areas.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Adhered strictly to cash handling policies and procedures.
  • Assisted team members during peak hours when necessary.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Organized food preparation stations and regularly replenished supplies.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Directed patrons to restrooms and other amenities within facility.

Education

GED -

West Haven High School
West Haven, CT
09-2004

Skills

  • Laundry Management
  • Childcare experience
  • Compassionate Caregiving
  • Errand running
  • Meal Preparation
  • Light Housekeeping
  • Household oversight
  • Customer Service
  • Errands
  • Shipping and Receiving Packages

Timeline

HomeMaker Aide

Private Individual
02.2020 - 11.2023

Private Child Caregiver

Private Home
06.2015 - 12.2019

Sales Associate

Goodwill Outlet
07.2010 - 03.2018

Sales Representative

TJ Max
10.2007 - 09.2011

Sandwich Artist

SUBWAYRestaurants
08.2004 - 07.2007

GED -

West Haven High School

Similar Profiles

CREATE PROFILE
Yvonne Lopez