Yvonne Lopez
Colton,CA
Summary
Dedicated and adaptable professional with strong organizational and administrative skills seeking a position as a Nutrition Administrative Assistant. Experienced in supporting daily operations, maintaining accurate records, and ensuring tasks are completed efficiently and on time. Known for being a quick learner who adapts easily to new systems and procedures while maintaining a high level of accuracy and attention to detail. Demonstrates strong communication, teamwork, and a commitment to providing excellent administrative support while contributing to organizational goals and overall program success.
Overview
26
26
years of professional experience
Work History
Consumer Loan Underwriter
School First Federal Credit Union
Riverside, California
04.2018 - Current
- Analyzed financial documents to assess borrower eligibility and risk levels.
- Communicated with applicants to clarify information and gather necessary documentation.
- Reviewed policies and guidelines to ensure adherence to regulatory standards.
- Developed strategies to minimize risks associated with lending activities while maximizing profitability for the organization.
- Attended training sessions and seminars related to consumer lending laws and regulations in order to maintain the knowledge base necessary for job performance requirements .
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Assistant Branch Manager, Operations
Colton Federal Credit Union
colton
03.2016 - 03.2018
- Coordinated branch events that increased community engagement and awareness of financial literacy resources.
- Implemented process improvements that streamlined operations and reduced processing time.
- Managed branch scheduling and staff assignments for optimal coverage.
- Collaborated with management on strategic planning and goal setting initiatives.
- Reviewed monthly financial statements from vendors to ensure billing accuracy and compliance with financial standards.
- Analyzed weekly sales figures and prepared detailed reports summarizing performance metrics.
- Recruited new employees by conducting interviews and administering pre-employment tests.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Loan Officer
Arrowhead Credit Union
San Bernardino, California
02.2000 - 03.2016
- Guided customers through loan products and credit options, facilitating informed financial decisions.
- Cultivated partnerships with community organizations, increasing referral opportunities.
- Maintained accurate records of all transactions in the database system.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments and meetings, optimizing team availability and resources.
- Supported report and presentation preparation for management, ensuring clarity and alignment with business goals.
- Maintained filing systems, ensuring organized access to important documents.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
High School Diploma -
Colton High School
Colton06-1997
Skills
- Document management
- Risk assessment
- Process improvement
- Strategic planning
- Problem solving
- Team leadership
- Effective communication
- Microsoft Word
- Recordkeeping and bookkeeping
- Microsoft outlook
- Report writing
- Tracking spreadsheets
- Time management
- Typing proficiency
- Problem-solving
Timeline
Consumer Loan Underwriter
School First Federal Credit Union
04.2018 - Current
Assistant Branch Manager, Operations
Colton Federal Credit Union
03.2016 - 03.2018
Loan Officer
Arrowhead Credit Union
02.2000 - 03.2016
High School Diploma -
Colton High School