Overview
Work History
Skills
Certification
Languages
Accomplishments
Work Availability
Timeline
BusinessAnalyst

Yvonne Macias

Leasing Consultant
Dallas,TX

Overview

9
9
years of professional experience

Work History

Leasing Consultant

Villas at Katy Trail Uptown
10.2022 - 07.2024
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Streamlined application process, reducing turnaround time for applicant approvals.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.

Bilingual Leasing Agent/Receptionist/Temp Agency

El Castillo Apts
Garland, Texas
08.2022 - 08.2022
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Distributed and followed up on tenant renewal notices.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.

Bilingual Leasing Agent/Receptionist/Temp Agency

Forest At Duck Creek Apts.
Garland, Texas
01.2022 - 07.2022
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Used Yardi/Knock Software to keep record of financial transactions and rental applications.

Assistant Director

Smile Of A Child Learning Center
Dallas, Texas
09.2017 - 11.2021
  • Lead teams of professionals in special projects and daily operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Maintained accurate accounting of tuition and operating reports.
  • Managed food inventory for 75-person center in accordance with nutritional guidelines.
  • Interpreted for Spanish-speaking parents and guardians
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
  • Monitored and enforced adequate supply and material inventory.
  • Established budgets and documented expenses.

Home Daycare Provider

Yvonne's Bilingual Care
Dallas, TX
04.2016 - 05.2017
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Developed age-appropriate activities and programs for children 4 to 11 years old.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Encouraged good behaviors using the positive reinforcement method.
  • Made nutritious breakfasts, lunches, dinners and snacks for the children.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
  • Engaged with children on an individual basis in a pleasant manner.
  • Monitored each student’s educational progress with individualized charts and files.
  • Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.

Accounting Clerk

Kedra Flowers CPA PC
Dallas, TX
02.2015 - 03.2016
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Input high volume of monthly invoices with consistent accuracy.
  • Managed accounts payable and receivables and payroll.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Managed accounting records and performed dues-ins and dues-outs tasks.
  • Completed biweekly payroll for company personnel.
  • Completed financial reports to inform managers and stakeholders.

Skills

Bilingual

Certification

CDA | Child Growth, Social And Emotional Development 08/2002 East Field College, Dallas, Texas

Languages

English
A1
Spanish

Accomplishments

Director's License | Director in Child Care 07/2009 Texas Dept. of Family and Protective Services, Dallas, Texas

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Leasing Consultant

Villas at Katy Trail Uptown
10.2022 - 07.2024

Bilingual Leasing Agent/Receptionist/Temp Agency

El Castillo Apts
08.2022 - 08.2022

Bilingual Leasing Agent/Receptionist/Temp Agency

Forest At Duck Creek Apts.
01.2022 - 07.2022

Assistant Director

Smile Of A Child Learning Center
09.2017 - 11.2021

Home Daycare Provider

Yvonne's Bilingual Care
04.2016 - 05.2017

Accounting Clerk

Kedra Flowers CPA PC
02.2015 - 03.2016

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