Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yvonne Moncada

Hondo,TX

Summary

I am a reliable, hardworking, team player, respectful, organized, individual with great customer service and able to meet deadlines and multi-tasking and train well with others. Authorized to work in the US for any employer

Overview

33
33
years of professional experience
1
1
Certification

Work History

Ambulatory Service Representative

Christus Health Multi Specialty Clinic
03.2025 - Current

Customer service, answer phones, schedule referrals, check in patients during clinic, check out patients, insurance verification, schedule follow ups, enter demographics, in Athena, Mod Med, Meditech, Epic, scanning documents for patient chart, data entry.

Ambulatory Service Representative

CHRISTUS Health
01.2023 - 03.2025
  • Schedule established and new patients, verify insurance and demographics, submit messages to staff accordingly on patient’s, scan incoming mail into patient charts, scan incoming faxes into patient’s charts, send refill requests, pre reg, experience in EPIC, Modmed, Meditech.

Breakfast Associate

Bill Miller BBQ
08.2017 - 12.2022
  • Performing customer orders, multi-tasking by taking orders, preparing orders, giving great customer service at the same time.
  • Ensuring dining room is clean for customer satisfaction. Organizing my day by making sure all items in order. Sales by suggestive selling. Inventory of breakfast order, order for next day sales, control labor per hour as directed, control productivity per hour as directed, delegate employees, train employees, push sales to exceed last year sales.

Kitchen Manager

Meals on Wheels and Senior Outreach Services
07.2016 - 12.2016
  • Prepare meals for disabled and elderly on a daily basis
  • Study the different meal plans to ensure they are prepared properly and per food pyramid guide
  • Managed 5 employees and handle the food ordering process
  • Engage with the guests that come in to eat lunch
  • Encourage guests to give any input in their dining experience and make them feel welcomed

Assistant Manager

Taco Bell
02.2016 - 05.2016
  • Managed the taco bell restaurant and employees
  • Performed accounts payable/receivable by inputting invoices
  • Prepared payroll checks for 12 employees
  • Reconciled daily sales and bank statements
  • Completed vendor invoices for food orders
  • Handled and prepared profit and loss statements for district management review
  • Compiled and generated state and federal financial forms and reports
  • Interim for human resource department
  • Performed daily banking activities by making deposits and making sure all sales and deposits balanced
  • Inventory task, ordering and control

Child Nutrition Manager

Hondo ISD
10.2015 - 01.2016
  • Prepare meals for 300 children
  • Ordered food inventory for school
  • Learn new menus to ensure they were healthy for the children
  • Completed data entry of the inventory on a daily basis

Restaurant General Manager

Muy Brand's
05.2011 - 08.2015
  • Managed the pizza hut restaurant and employees
  • Performed accounts payable/receivable by inputting invoices
  • Prepared payroll checks for 12 employees
  • Reconciled daily sales and bank statements
  • Completed vendor invoices for food orders
  • Handled and prepared profit and loss statements for district management review
  • Compiled and generated state and federal financial forms and reports
  • Interim for human resource department
  • Performed daily banking activities by making deposits and making sure all sales and deposits balanced
  • Inventory ordering and control

Shift Manager (full-time)

Mc Donald's Acosta Inc.
01.2009 - 12.2011
  • Managed the mc donald's restaurant and employees
  • Performed accounts payable/receivable by inputting invoices
  • Prepared payroll checks for 25 employees
  • Reconciled daily sales and bank statements
  • Completed vendor invoices for food orders
  • Handled and prepared profit and loss statements for district management review
  • Compiled and generated state and federal financial forms and reports
  • Interim for human resource department
  • Performed daily banking activities by making deposits and making sure all sales and deposits balanced

Teacher

Happy Home Day Care
05.2008 - 08.2009
  • Taught children from child birth to age 2. Taught them educational curriculum without expanding.
  • CPR and First Aid Certified

Paralegal Secretary

Attorney for Clyde Haak
08.2007 - 03.2008
  • Handled all accounts receivable, accounts payable, & payroll
  • Handled the Bookkeeping, filing, phones
  • Worked on all the bank reconciliation paperwork

Cashier/Customer Service

Neal' One Stop
11.2004 - 09.2005
  • Handled all transactions cash, credit card for purchases
  • Stocked coolers and merchandise
  • Greeted all customers as they entered and thanked them when they left

Accounts Payable/Accounts Receivable Clerk/ Payroll

Mumme's Inc.
05.1995 - 04.2001
  • Handled accounts receivable and accounts payable
  • Handled payroll for 20 employees
  • Translated for Spanish speaking delivery drivers
  • Handled payments received by walk in customers
  • Reconciled monies received against sales invoices at end of the day
  • Deposited monies for company on a daily basis
  • Reconciled bank accounts on a monthly basis
  • Prepared/filed quarterly payroll reports
  • Prepared/filed quarterly tax reports

Cashier/Customer Service

Ulbrich's True Value Hardware
01.1993 - 05.1995
  • Handled cash transactions from customers
  • Ordered merchandise for store
  • Stocked merchandise with new merchandise
  • Answered phones and questions from customers
  • Worked well in this 7 employee/team player environment

Education

Business Information Systems - undefined

St Philip's College
San Antonio, TX
03.1998

diploma - undefined

Hondo High School
Hondo, TX
06.1989

Skills

  • Administrative experience
  • Baking
  • Retail sales
  • Accounts payable
  • Ten key by touch
  • Forecasting (10 years)
  • English (10 years)
  • Windows (10 years)
  • Translation
  • Inventory control
  • Data entry
  • Business Management
  • Typing (10 years)
  • Office Management
  • Communication skills (10 years)
  • Front desk
  • Payroll
  • Bank reconciliation
  • Bilingual
  • Financial Statement Preparation
  • Telecommunication
  • Merchandising
  • Accounting
  • Pricing (10 years)
  • Phone etiquette
  • Data collection
  • Computer skills
  • Driving
  • Microsoft Excel
  • Multi-line answering system (10 years)
  • Fluent
  • Data entry
  • Filing
  • Cash handling
  • Time management
  • Refunds
  • Accounts receivable
  • Operating systems
  • Organizational skills
  • Payroll
  • Microsoft Office (10 years)
  • Tax Experience
  • Leadership (10 years)
  • Accounts payable
  • Infant care
  • Customer service
  • Financial Report Writing
  • Spreadsheet software
  • Production planning
  • Profit & Loss
  • Translation (10 years)
  • Customer information entry in system
  • Internet
  • Assist customers with purchases and concerns
  • Computer literacy
  • Financial Analysis
  • Restaurant experience
  • Peripheral devices
  • Writing skills
  • Basic math
  • Accounts receivable
  • Spanish
  • Direct sales
  • Cash handling
  • Payroll reports
  • Excel
  • Employee orientation
  • Wordperfect
  • Management experience
  • QuickBooks
  • Journal Entries
  • Account Reconciliation
  • Clerical experience
  • General Ledger Reconciliation (10 years)
  • Restaurant Management
  • General ledger
  • Event Planning (10 years)
  • Documentation review
  • General ledger accounting

Certification

  • Food Handler Certification October 2022 to October 2027
  • First Aid Certification
  • Driver's License
  • CPR Certification

Languages

English - Fluent
Spanish - Fluent

Timeline

Ambulatory Service Representative

Christus Health Multi Specialty Clinic
03.2025 - Current

Ambulatory Service Representative

CHRISTUS Health
01.2023 - 03.2025

Breakfast Associate

Bill Miller BBQ
08.2017 - 12.2022

Kitchen Manager

Meals on Wheels and Senior Outreach Services
07.2016 - 12.2016

Assistant Manager

Taco Bell
02.2016 - 05.2016

Child Nutrition Manager

Hondo ISD
10.2015 - 01.2016

Restaurant General Manager

Muy Brand's
05.2011 - 08.2015

Shift Manager (full-time)

Mc Donald's Acosta Inc.
01.2009 - 12.2011

Teacher

Happy Home Day Care
05.2008 - 08.2009

Paralegal Secretary

Attorney for Clyde Haak
08.2007 - 03.2008

Cashier/Customer Service

Neal' One Stop
11.2004 - 09.2005

Accounts Payable/Accounts Receivable Clerk/ Payroll

Mumme's Inc.
05.1995 - 04.2001

Cashier/Customer Service

Ulbrich's True Value Hardware
01.1993 - 05.1995

Business Information Systems - undefined

St Philip's College

diploma - undefined

Hondo High School
Yvonne Moncada