Yvonne Morrison
Fayetteville,NC
Summary
Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering 12 years of industry expertise. Dependable Phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
13
13
years of professional experience
Work History
Medical Laboratory Technician
Womack Army Medical Center
2019.01 - Current
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Phlebotomy Team Lead
Accu Reference Medical Lab
2014.03 - 2019.01
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
Evening Store Manager
Food Lion Grocery
2011.08 - 2014.03
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
ASCP - Phlebotomy
Central Carolina Community College
Harnett County, NC07.2014
High School Diploma -
E.E. Smith Senior High
1800 Seabrook Road06.2002
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Specimen Collection
- Quality testing
- Phlebotomy Techniques
- Quality Control Procedures
- Patient Care
- Patient care abilities
- Problem-solving abilities
- Call center experience
- Active Listening
Timeline
Medical Laboratory Technician
Womack Army Medical Center
2019.01 - Current
Phlebotomy Team Lead
Accu Reference Medical Lab
2014.03 - 2019.01
Evening Store Manager
Food Lion Grocery
2011.08 - 2014.03
ASCP - Phlebotomy
Central Carolina Community College
High School Diploma -
E.E. Smith Senior High
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