Yvonne Ortiz

Work History

Home Helpers

08 2017 - 08 2020

Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Dusted picture frames and wall hangings with cloth.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
Adhered to professional house cleaning checklist.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Home Helpers Group Llc

08 2017 - 08 2018

Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Maintained clean, safe, and well-organized patient environment.

The Oboron Living

08 2016 - 08 2017

Remained alert to problems or health issues of clients and competently responded.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Developed strong relationships with residents and families, fostering trust and open communication.
Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Trained new staff members, ensuring high standard of care across team.

Yvonne housecleaning service/ Self employed

Federal Heights, CO

08.2019 - Current

Managed staff of [Number] housekeepers.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
Managed team productivity and workflow to exceed quality standards.
Completed schedules, shift reports, and other business documentation.
Managed laundry sorting, washing, drying, and ironing.
Conducted regular room inspections to verify compliance with housekeeping standards.
Disposed of trash and recyclables each day to avoid waste buildup.