Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Richardson

Albany,Georgia

Summary

Dedicated professional with extensive experience as a Rural Mail Carrier at the Post Office, excelling in mail distribution and route planning. Recognized for exceptional customer service and attention to detail, achieving high accuracy in deliveries. Proven ability to adapt to challenges while maintaining safety and efficiency in all operations.

Professional with proven track record in ensuring efficient and timely delivery of mail and packages. Strong focus on reliability, adaptability to evolving routes and schedules, and collaboration within team environment. Skilled in route planning, navigation, and customer service, consistently meeting and exceeding performance expectations. Known for high level of dependability and ability to handle diverse tasks effectively.

Overview

33
33
years of professional experience

Work History

Rural Mail Carrier

Post Office
04.1998 - 04.2019
  • Delivered mail accurately and efficiently to designated rural routes.
  • Learned postal regulations and safety procedures for handling mail and packages.
  • Assisted with sorting and organizing mail for optimal delivery routes.
  • Adapted to varying weather conditions while maintaining timely service.
  • Communicated effectively with customers regarding delivery schedules and inquiries.
  • Maintained vehicle cleanliness and performed routine safety checks.
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Organized mail ahead of delivery runs for correct routing.
  • Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
  • Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
  • Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
  • Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
  • Reduced late deliveries by maintaining an organized and efficient route schedule.
  • Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
  • Sorted mail according to order of address appearance for easy access in field.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Signed and received mail with signature requirements upon delivery and loading.

Ayres Aircraft

Ayres Corporation
05.1996 - 09.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Dougherty County Bus Driver

Doughty County School System
12.1985 - 01.1995
  • Operated bus routes efficiently, ensuring timely arrivals and departures for passengers.
  • Adhered to safety regulations and protocols while driving in various weather conditions.
  • Conducted pre- and post-trip inspections to maintain vehicle safety and compliance.
  • Assisted passengers with special needs, providing exceptional customer service during transit.
  • Maintained accurate records of passenger counts, fare collections, and incidents.
  • Collaborated with dispatchers to resolve route changes and service interruptions effectively.
  • Trained new drivers on operational procedures and safety standards to enhance team performance.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.

Education

High School Diploma -

Albany High
Albany, GA
06-1976

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Observation
  • Route planning
  • Mail distribution
  • Package handling
  • Safe driving
  • Vehicle maintenance
  • Scheduling flexibility
  • Postal regulations
  • Vehicle inspection
  • Sorting mail
  • Delivery procedures
  • Address verification
  • Attention to detail
  • Mail-sorting and delivery sequence
  • Change-of-address orders

Timeline

Rural Mail Carrier

Post Office
04.1998 - 04.2019

Ayres Aircraft

Ayres Corporation
05.1996 - 09.1998

Dougherty County Bus Driver

Doughty County School System
12.1985 - 01.1995

High School Diploma -

Albany High

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