Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Rodriguez

Killeen,TX

Summary

Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.

Overview

26
26
years of professional experience

Work History

Property Manager

TRG Group LLC
08.2010 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.

Manager

AT&T Wireless
08.1999 - 07.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

No Degree - Business Administration And Management

Central Texas College
Killeen, TX
08-2013

No Degree - Criminal Justice

Weatherford College
Weatherford, TX
08-1994

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Staff management
  • Tenant relations
  • Leasing and sales
  • Eviction procedures
  • Maintenance scheduling
  • Occupancy management
  • Fair housing mandates
  • Multi-family property management
  • Financial budgeting and reporting
  • Compliance monitoring
  • Real estate license
  • Data entry
  • Deposits management

Timeline

Property Manager

TRG Group LLC
08.2010 - Current

Manager

AT&T Wireless
08.1999 - 07.2012

No Degree - Business Administration And Management

Central Texas College

No Degree - Criminal Justice

Weatherford College

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Yvonne Rodriguez