Yvonne Sanchez
Hollister,CA
Summary
Dynamic leader and Restaurant CEO with a proven track record at The Baler and Mangia Italian Kitchen, enhancing dining experiences and profitability through strategic visioning and effective decision-making. Skilled in operations management and profit and loss management, achieving significant cost reductions and sales increases. Excels in customer focus and business administration, fostering strong vendor and community relationships.
Overview
10
10
years of professional experience
Work History
Restaurant CEO
The Baler
05.2022 - 08.2024
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Managed financial aspects of the business including budgeting, forecasting, and cash flow management.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
- Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Utilized data-driven decision-making to identify areas for improvement in restaurant performance metrics such as sales targets or employee productivity rates.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Restaurant CEO
Mangia Italian Kitchen
01.2015 - 08.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Maintained positive relationships with local community and government officials.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Education
A.A. - Anthropologie
Cabrillo College
Aptos, CA12.2014
A.A. - Sociology
Cabrillo College
Aptos, CA06.2012
Skills
- Effective Decision Making
- Customer Focus
- Strategic Visioning
- Operations Management
- Business Administration
- Planning and coordination
- Profit and Loss Management
- Intuit QuickBooks
Languages
Spanish
Native or Bilingual
Timeline
Restaurant CEO
The Baler
05.2022 - 08.2024
Restaurant CEO
Mangia Italian Kitchen
01.2015 - 08.2023
A.A. - Anthropologie
Cabrillo College
A.A. - Sociology
Cabrillo College
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