Yvonne Scott
Loganville,GA
Summary
Experienced professional specializing in data entry and case management within Gwinnett County Superior Court. Track record of improving workflow efficiency and maintaining high document accuracy. Expertise in payment processing and customer relations, delivering outstanding administrative support with a focus on detail.
Overview
2
2
years of professional experience
Work History
Deputy Clerk I
Gwinnett County Superior Court
Lawrenceville, Georgia
03.2024 - Current
- Perform data entry and other clerical tasks in the civil division of the court, accepting new cases, making sure the proper category is selected, the financial information is correct, and generating a number for each case.
- Communicate with attorneys and the public regarding case information or providing direction to a desired department.
- Review documents for completeness and adherence to submission guidelines.
- Collaborate with team members to ensure an efficient workflow in the office environment.
- Process cash, check, and credit card transactions, and balance till the end of each day.
- Interact with customers by answering questions or giving detailed instructions for the purpose of e-filing a new case, or entering an existing case through Odyssey e-file.
- Troubleshoot office equipment, computer hardware, and software issues.
- Utilize programs such as Microsoft Outlook, Microsoft Excel, Google Chrome, Odyssey e-file, and Odyssey Justice.
Copy Clerk
The Waters Organization
Lawrenceville, Georgia
01.2024 - 03.2024
- Operated photocopy machines to produce duplicates of original documents.
- Performed minor maintenance tasks on copy equipment, such as replacing toner cartridges, and loaded copy machines with paper and other supplies as needed.
- Assisted in maintaining inventory levels of copy supplies such as toner cartridges and paper stock.
- Verified accuracy of documents prior to copying and distributing them.
- Retrieved archived documents from storage for duplication purposes.
- Provided assistance with basic troubleshooting when copy machine malfunctioned.
- Scanned documents into computer system for digital storage.
File Clerk
The Waters Organization
Dunwoody, Georgia
05.2023 - 01.2024
- Organized and filed documents according to established procedures.
- Assisted team members with locating files and ensuring accurate documentation.
- Implemented improved filing procedures to enhance workflow efficiency within the office.
- Prepared labels for new files and folders as needed.
- Processed incoming mail by sorting, batching, and distributing documents for filing.
- Created new files when necessary following established protocols.
- Answered inquiries regarding filed materials or their location within the system.
Education
Some College (No Degree) - Liberal Arts
SUNY Delhi
Delhi, NYSome College (No Degree) - Business Information Systems
Grand Canyon University
Phoenix, AZSkills
- Data entry
- Document review
- Case management
- Payment processing
- Software troubleshooting
- Customer communication
- E-filing procedures
- Attention to detail
- Time management
- Administrative support
- Proofreading
- Cash handling
- Written communication
- Typing speed
Timeline
Deputy Clerk I
Gwinnett County Superior Court
03.2024 - Current
Copy Clerk
The Waters Organization
01.2024 - 03.2024
File Clerk
The Waters Organization
05.2023 - 01.2024
Some College (No Degree) - Liberal Arts
SUNY Delhi
Some College (No Degree) - Business Information Systems
Grand Canyon University
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