Yvonne Souza

• Managed daily cafeteria operations, ensuring compliance with health and safety standards.
• Supervised kitchen staff, fostering teamwork and enhancing service efficiency.
• Developed menus that met nutritional guidelines while appealing to student preferences.
• Oversaw inventory management, reducing waste through effective stock control practices.
• Implemented training programs for new staff, improving onboarding process and performance consistency.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
• Used Software to analyze daily financial statements, balance statements and reimbursable meals.
• Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
• Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
• Improved cafeteria's online presence with updated website content and engaging social media posts.
• Managed inventory effectively, reducing waste and ensuring availability of popular items.

Assisted cafeteria manager in all aspects. Became proficient in ordering, utilizing product on hand and inventory. Assisted in training crew members for optimal performance.