Yvonne Spaulding
Brooklyn,NY
Summary
Dynamic culinary professional with a proven track record of improving food quality, enhancing kitchen efficiency, reducing waste and increasing customer satisfaction. Skilled in staff training and customer service. I excel in leading teams to achieve high standards in food quality and safety, ensuring exceptional dining experiences.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Food Service Manager
Department of Education, New York City
09.2001 - 05.2023
- Streamlined operational workflows to enhance efficiency across school facilities.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Managed inventory control processes to minimize waste and optimize supply levels.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
Bachelor's Degree - Hospitality Management
New York City College of Technology
Brooklyn, NY06-2001
Skills
- Customer Service
- Food Quality Assurance
- Staff Training
- Inventory Management
- Kitchen Efficiency
- Team Leadership
- Time Management
- Food Safety Standards
- Food presentation
- Regulatory compliance
- Cost controls
Certification
- Certified Food Handler Certificate
- Certified HACCP Procedures
Timeline
Food Service Manager
Department of Education, New York City
09.2001 - 05.2023
Bachelor's Degree - Hospitality Management
New York City College of Technology