Yvonne Still-Nichols
San Pablo,CA
Summary
Assistant Administrator adept at overseeing and handling numerous responsibilities with minimal instruction or assistance, providing a strong work ethic and focus on assigned tasks. Capable of providing excellent service and communication in all aspects of responsibilities. Able to provide exceptional diversity and willingness to take on any responsibility presented with, which leads to learning new skills and techniques that can enhance current knowledge and abilities.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Administrator
Armen Serebrakian,M.D./Bay Area Laser Surgery
Pinole, CA
02.2008 - 06.2023
- Experienced with Insurance Contracting, Credentialing and Accreditation processes.
- Responsible for maintaining necessary requirements to retain Medicare Certification and Accreditation of Ambulatory Surgery Center
- Created numerous templates that are consistently used for office procedures, surgical procedures and med-legal reports.
- Managed computer databases, physical file systems and required logs.
- Reviewed incoming paperwork such as contracts and letters for accuracy, relevance, distribution and handling.
- Identified operational and performance issues and worked with Medical Director to resolve concerns and implement safer specific practices
- Oversaw surgical scheduling, planning and staffing.
- Transcription of Med-Legal reports
- Patient care from scheduling appointments, procedures, surgeries, tests and resolution of account issues.
- Wrote reports outlining results to facilitate management decision making.
- Able to navigate through various medical insurance websites, Epic medical records sites, all used for authorization purposes surgical and other medical treatment.
- Medical Record Management/Release of Records based on HIPPA regulations in regards to sharing information.
- Registration, scheduling, ordering of tests and other appointments as needed. Preparation of pathology samples for evaluation by outside laboratory.
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
Skills
- Accounting knowledge
- File maintenance
- Bi-weekly payroll
- Document management
- Program evaluation
- Improvement plan knowledge
- Flexible
- Work ethic
- Decision-making
- Coordination
- Problem resolution
- Organization
- Organizational skills
- Computer skills
- Communication
- Microsoft Office
- Troubleshooting
- PPE use
- Supervision
- Experience in leadership
Education
Some College (No Degree) - Information Technology
Contra Costa College
San Pablo, CA 08.1983 - 12.1985
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