Yvonne Sutton

• Contacted referral sources including hospitals, doctor's offices, nursing homes, assisted living facilities, residential care facilities, non-skilled care agencies, home health agencies, pharmacies, and durable medical supply companies. My responsibilities are to get referrals, meet with the patients and families one-on-one and talk about palliative care and or Hospice care and transitional care management. Once we meet with the families we do what's called a goals of care and it's our responsibility to put all the information into the computer so they can be dispersed to our nurse practitioners and other nursing staff so that they can take that information and go see the patient and have a better understanding of what's going on with them before they meet with the families and patients. We do follow up with the patients and families. IT and weekly meetings at the office in Searcy along with IDT meetings that are monthly with the nurse practitioners. Enter information into the computer so that the staff will know information about the patient that we are seeing. My counties that are responsible for at thare time is Jackson County, Woodruff County, Poinsett County and White County.

• My role is to work with medical entities such as hospitals, nursing homes, assisted living, Residential Care Facilities, nonskilled in-home agencies, home health agencies, doctors offices, outpatient counseling centers and schools. The goal is to always be looking around the corner for new referral sources. I marketed for the adolescent, adult and geriatric units along with the outpatient clinics, Clarity. I was responsible for doing damage control and reporting the results back to my boss. My goal was to engage with my referral sources and stay engaged so that I can build repore and earn their trust and respect so that we can be the behavioral health facility of choice. My marketing strategy is to meet Face to face as many times as possible and leave collateral I feel comfortable when necessary to call text and e-mail. I have done speaking engagements, talking about behavioral health services and referral process and the purpose of behavioral health. I worked out of the Newport Campus and I work well with my boss. My territory is Northeast Arkansas and the Delta.

• My responsibilities were to get referrals for short term rehab, long term rehab, Hospice care and respite care. I visited with families and educated them with policies and procedures along with the state and federal guidelines that we have to follow. I gave tours of the facility and answered questions. I explained each page of the admission packet that were needed to be signed. My marketing strategy was to get referrals and to turn them into admissions. I marketed to hospitals, doctor's offices, assisted living facilities, residential and did all community events that gave me the opportunity to talk to the public. I also felt comfortable with texting calling and emailing when I couldn't get out to market. I worked well with my boss and the team that made decisions about referrals and whether to be able to take care of patients. My territory was Northeast Arkansas.

• Run labels and tickets weekly for Walmart products that were being delivered all over the United States. Making sure that all tickets were distributed to the truck drivers. I worked well with my boss in the team that it took to get these orders out.

• My responsibilities were to market the Durable Medical Equipment and IV , home health agencies and doctor's offices in northeast Arkansas and Poplar Bluff MO . I was responsible for getting referrals that needed enteral feedings. I was responsible for marketing more for the IV side I kept in contact with my clients by doing a lot of face to face visits. My territory was Northeast Arkansas and Poplar Bluff, MO

• My responsibilities was to market to hospitals, nursing homes, assisted living facilities, doctor's offices and get referrals for our adult and geriatric units. I worked closely with the doctors and discuss possible referrals to see if they would qualify for admission. I worked well with my boss and the team it took to take care of our patients. I worked hard at earning the respect of my referral sources. I as responsibility for doing damage control and report the results of my findings. My territory was Northeast Arkansas

• My role was to hire people for special events at the convocation arena in Jonesboro. I worked very closely with the director of the convocation arena who was responsible for letting me know what events we're coming. I hire people that worked concession stands to putting down the floor, setting up chairs, putting up props, working the crowd , making sure that they found their seats, any position that needed to be hired for during an event is who I was responsible for. Those employees were my responsibility so when they did not do their job my responsibility was to fire them. I could hire as many as one person or up to hundreds for an event depending on what it was.

• I started out in medical records as a filer and checked charts for signatures, then moved into a coding position. I went to school to earn a medical records degree an (Accredited Registered Tech) , which made me a licensed coder. I was the director of medical records for the on campus home health department plus 3 branches, then the director of outpatient scheduling, and eventually moving into the marketing department where I was the director of the senior program. I worked well with all of my bosses the employees at the hospital.

graduated from Westside high school in Jonesboro AR

• Extracurricular Activities: [Band, FBLA,]
• [Student Organization or Club Name] Member