Energetic and equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting staff and customers and identifying opportunities for improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Blessed Sacrament Catholic Parish
Oakland Park, FL
10.2013 - Current
Assisted with the preparation of budgets, forecasts and financial statements.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Reviewed contracts for accuracy.
Provided training to volunteers on office policies and procedures.
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Administered payroll and maintained proper documentation of employee personnel.
Reviewed files and records to obtain information and respond to requests.
Used judgment and initiative in handling confidential matters and requests.
Coded and entered daily invoices with in-house accounting software.
Managed office budget to handle inventory, postage and vendor services.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Interpreted and communicated work procedures and company policies to staff.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality, and conformance.
Interviewed prospective employees and provided input to HR on hiring decisions.
Evaluated individual and team business performance and identified opportunities for improvement.
Education
Bachelor of Science - Business Administration
Nova University
Davie
Skills
Team Supervision
Compliance Monitoring
Office Management
Expense Reporting
Data Entry
Billing
Customer Service
Customer Relations
Bookkeeping
Employee Supervision
Inventory Control
Organizational Skills
Payroll Processing
Budgetary Planning
Mail handling
Contract Negotiations
Information Protection
Account Reconciliation
Certification
4-40 CSR (waiting on license approval)
Previously held: Real Estate Sales Agent, Mortgage Broker, Health/Life Insurance
Languages
German
Professional
Previous Positions
United Health Group Resolution Support Specialist
Licensed Massage Therapist
Real Estate Sales Agent
State of Florida DBPR Investigator
State of Florida DOR Child Support Enforcement Case Worker
Timeline
Office Manager
Blessed Sacrament Catholic Parish
10.2013 - Current
4-40 CSR (waiting on license approval)
Previously held: Real Estate Sales Agent, Mortgage Broker, Health/Life Insurance
Bachelor of Science - Business Administration
Nova University
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Office Manager at Blessed Sacrament Catholic ParishOffice Manager at Blessed Sacrament Catholic Parish