YVONNE TORRES
Richardson,TX
Summary
Results-driven Sales Leader with a proven record in driving revenue growth and enhancing customer acquisition. Expertise in strategic planning, performance management, and cultivating client relationships for long-term success. Extensive experience in RMA processing, including troubleshooting and coordination of returns for electronics, complemented by strong leadership and technical skills.
Overview
6
6
years of professional experience
Work History
Sales Manager
BITS 360
06.2023 - Current
- Increased monthly revenue by leading sales initiatives and team operations.
- Enhanced store traffic and retention through targeted marketing strategies.
- Boosted efficiency by training and mentoring new employees effectively.
- Thrived in fast-paced environments, adapting to changing demands swiftly.
- Collaborated with teams and worked independently to achieve common goals.
- Elevated customer satisfaction by resolving complaints through proactive problem-solving.
- Optimized inventory management to maintain stock levels and reduce excess.
Sales Manager
TKS Wireless - Cricket Wireless
03.2022 - 04.2023
- Achieved revenue objectives by developing effective sales plans and strategies.
- Enhanced analytical skills to assess business and sales performance targets.
- Conducted consultations to educate clients on products and services offered.
- Implemented targeted sales strategies to boost market penetration and engagement.
- Mentored sales team to improve performance and foster professional development.
Sales Manager
Molidina Wireless - Boost Mobile
10.2019 - 03.2021
- Enhanced management insights by delivering actionable customer feedback.
- Streamlined record keeping through the creation of Excel spreadsheets.
- Boosted sales performance by coaching and developing team members effectively.
- Aligned marketing with sales objectives through effective cross-functional collaboration.
- Strengthened customer relationships, resulting in increased satisfaction and retention rates.
- Leveraged CRM software to ensure data-driven sales metrics tracking.
Education
High School Diploma -
Garland High School
Garland, TXSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Sales expertise
- CRM software
- Shipping and logistics coordination
- RMA Processing
- Device troubleshooting & return coordination
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
BITS 360
06.2023 - Current
Sales Manager
TKS Wireless - Cricket Wireless
03.2022 - 04.2023
Sales Manager
Molidina Wireless - Boost Mobile
10.2019 - 03.2021
High School Diploma -
Garland High School