Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Varela

Oakland,CA

Summary

Reliable and dedicated worker with a strong commitment to completing tasks efficiently, safely, and to a high standard of professionalism. Known for a strong work ethic, adaptability, and a willingness to learn and take on new challenges. Eager to contribute to team success while continuously developing new skills in a fast-paced work environment.

Overview

11
11
years of professional experience

Work History

Inventory Lead

Rootd in the 510
11.2022 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed and maintained courteous and effective working relationships.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.

Property Manager

The Californian Apartments
02.2023 - 03.2025
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated effectively with owners, residents, and on-site associates.

Delivery/Dispatch Manager

NXT LVL Delivery
07.2020 - 10.2022
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
  • Reported to management operational activities and maintained current records.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Scheduled and organized delivery routes.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Utilized customer feedback to improve customer service.
  • Answered phone calls and responded to customer emails.

Inventory Specialist

Harboside
06.2016 - 07.2020
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted research to address shipping errors and packaging mistakes.

Store Associate

In N Out Burger
09.2014 - 03.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Developed and implemented strategies for top-tier customer service.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.

Education

Real Estate License - Real Estate

Galaxy Real Estate
San Jose, CA
01-2026

Leadership Prep
Oakland, CA
06-2011

Skills

  • Client engagement
  • Effective communication
  • Proficient in resolving disputes
  • Skilled multi-tasker
  • Property management
  • Organization and time management
  • MS office
  • Systems and software expertise
  • Administrative support
  • Leasing and sales
  • Staff management
  • Customer service-focused

Timeline

Property Manager

The Californian Apartments
02.2023 - 03.2025

Inventory Lead

Rootd in the 510
11.2022 - Current

Delivery/Dispatch Manager

NXT LVL Delivery
07.2020 - 10.2022

Inventory Specialist

Harboside
06.2016 - 07.2020

Store Associate

In N Out Burger
09.2014 - 03.2016

Real Estate License - Real Estate

Galaxy Real Estate

Leadership Prep

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