Yvonne Westman
Modesto,CA
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. I have been caring for others as long as i can remember. I take pride in what I do within a healthcare setting.
I also am a Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Fellow Ship Homes
Modesto, CA
08.2019 - 04.2020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
CNA
Windsor Rehabilitation Center
Modesto, CA
01.2018 - 06.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Target Customer Service
Target
Modesto, CA
01.2016 - 04.2017
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
IHSS Care Provider
IHSS
Fairfield, CA
06.2008 - 09.2010
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Administered prescribed medications under direction of physician.
Education
No Degree - Health Care
Modesto ROP
Modesto, CAHigh School Diploma -
Armijo High School
Fairfield, CA06.2010
Skills
- Needs Determination
- Emotional and Social Support
- Mobility Assistance
- Observation Documentation
- Vital Signs Collection
- HIPAA Compliance
- Exceeding Customer Expectations
- POS Software
- Shipment preparation
- Customer relations skills
- Critical Thinking
- Teamwork and Collaboration
Certification
- CNA - Certified Nurse Assistant
- CPR valid until 2023
Timeline
CNA
Fellow Ship Homes
08.2019 - 04.2020
CNA
Windsor Rehabilitation Center
01.2018 - 06.2019
Target Customer Service
Target
01.2016 - 04.2017
IHSS Care Provider
IHSS
06.2008 - 09.2010
No Degree - Health Care
Modesto ROP
High School Diploma -
Armijo High School
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