YVONNE WIRNER-BROWN
Las Vegas,NV
Summary
Seasoned property management professional with over 25 years of experience overseeing diverse portfolios, including garden-style and mid-rise units, as well as renovation projects. Demonstrated ability in financial management, with expertise in lease administration, budget preparation, and financial reporting. Proficient in various property management software systems such as Yardi Voyager and RealPage, with strong knowledge of Moderade Income compliance and tenant income certification. A dedicated Community Manager focused on conflict resolution and community safety, seeking to contribute public relations and marketing skills to a forward-thinking organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Community Manager
WestCorp
Las Vegas, NV
12.2023 - 12.2024
- Reviewed and approved purchase requisitions and invoices while ensuring compliance with company procurement policies
- Prepared technical and financial reports on property operations, including vacancy and aged receivable reports
- Implemented and monitored marketing strategies, including online advertising, signage, and promotional materials
- Conducted pre-occupancy unit inspections, move-in/move-out inspections, and ensured compliance with property policies
- Collected and deposited rent, late fees, and other payments while managing delinquent accounts and resident payment agreements
- Enforced lease agreements, issued violation notices, and facilitated eviction proceedings in compliance with tenant-landlord laws
- Conducted daily property inspections to ensure safety, cleanliness, and compliance with regulatory standards
- Managed multiple projects simultaneously, ensuring deadlines are met.
Community Manager
Ovation Property Management
Las Vegas, NV
09.2007 - 08.2023
- Managed all aspects of property operations, including budgeting, financial reporting, and occupancy management
- Supervised maintenance teams to ensure timely completion of service requests and unit turnovers
- Performed daily inspections of grounds, buildings, and common areas to maintain curb appeal and safety standards
- Led lease enforcement efforts, including addressing resident complaints, issuing notices, and attending court proceedings as required
- Implemented strategies to increase resident retention and minimize vacancy rates
- Prepared and reconciled HAP and tenant rent accounts, ensuring compliance with LIHTC regulations
Community Manager
Legacy Partners Residential
Santa Clarita, CA
08.2003 - 03.2005
- Marketed and leased apartments, maintaining an average closing ratio of 60%
- Developed and monitored budget comparison reports, increasing net operating income (NOI) from 8% to 12%
- Conducted physical inspections, including move-in, move-out, annual, and preventative maintenance reviews
- Collaborated with property owners to enhance operational efficiency and resident satisfaction
Education
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Aberdeen High School
Aberdeen, MDSkills
- Interior renovations
- Property tours and inspections
- Maintenance and repair coordination
- Facility repair reporting
- Tenant and eviction laws
- Income and expense management
- Moderate income Certification experience
Certification
- 120-hour Pre-Real Estate Licensing Course Certificate, Century 21 Americana
- Las Vegas Crime-Free Multi-Housing Program Certificate, Las Vegas Metropolitan Police Department
Accomplishments
- Consistently maintained occupancy rates above 95%, reaching 99% retention at Ovation Property Management.
- Reduced delinquency rates from 23% to 1% through proactive financial management.
- Optimized rent and concession strategies based on market trends, increasing occupancy from 89% to 96%.
- Designed targeted advertising campaigns, increasing community engagement by 30% through social media marketing.
- Successfully managed a 228-unit property renovation project from inception to completion.
- Increased renewal retention from 60% to 80% by implementing resident surveys and outreach marketing initiatives.
Training
- Fair Housing Training
- Marketing and Training Techniques
- Yardi Voyager Training and Invoice Management
- DAP Training-Karsaz
Timeline
Community Manager
WestCorp
12.2023 - 12.2024
Community Manager
Ovation Property Management
09.2007 - 08.2023
Community Manager
Legacy Partners Residential
08.2003 - 03.2005
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Aberdeen High School
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