Yvonnette Jean
Haines City,FL
Summary
Outgoing Psychiatric Staff Nurse with terrific people skills, friendly demeanor and strong talents in caring for individuals. Effective leader consistently finding ways to improve healthcare quality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Behavioral Health Nurse, Psychiatric
Lakeland Regional Hospital
06.2023 - 11.2023
- The RN will deliver high quality care based on therapeutic caring relationships that are individualized to the patients and their families' needs and values
- The RN will practice competently and uphold the standards of nursing practice to promote positive patient outcomes
- The RN will assure proactive, protective, and safe practice resulting in the elimination of all preventable harm
- The RN will adhere to organizational policies and procedures; regulatory accrediting body requirements and professional practice standards
- The Clinical RN practices the scope and standards of nursing care including assessment, diagnosis, outcomes identification, planning, implementation, and evaluation
- The Clinical RN demonstrates scope and standards of professional performance including quality of professional practice, evaluation of practice, lifelong learning, collegiality, ethics, collaboration, clinical inquiry, resource utilization, and leadership
- Ensured compliance with regulatory standards by staying current on industry best practices, policies, and procedures.
- Conducted surveillance of patients to note behavioral changes and relayed information to charting systems.
- Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
- Developed strong working relationships with community partners to facilitate appropriate discharge planning and aftercare support for patients.
Registered Nurse, Care Manager
Humana
03.2021 - 12.2022
- Be part of a team that creates a compassionate supportive environment where parents, children and young adults have a voice in their physical, mental and emotional well-being
- This role employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues
- Identifies and resolves barriers that hinder effective care
- Ensures member's progressing towards desired outcomes through meaningful interactions, incivility, critical thinking, flexibility and continuously monitoring member care through assessments and/or evaluations
- Will create member care plans
- Care Manager is confident in their abilities and collaborating with others both internally and externally to meet the needs of the member
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
- Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed
Registered Nurse, Med Surg & Psych
Bay Care
01.2021 - 03.2021
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications
- Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse
- Educates patients on surgical procedures and record patients' medical information and vital signs
- Monitors and adjusts specialized equipment used on patients, and interprets and records electronic displays
- Initiates corrective action whenever the patient displays adverse symptomatology
- Provides bedside care for a wide variety of medical patients, including pre- and post-surgery patients and behavioral health patients
- Initiates patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, by explaining: post-treatment home care needs
- Changes dressings, inserts catheters, starts IVs
- Responds to life-saving situations based upon nursing standards and protocol
- Participates in discharge planning
- Utilizes time management skills
- Records all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms
- Performs other position-related duties as assigned, depending on assignment setting
Registered Nurse Case Manager
Vitas Healthcare
05.2017 - 10.2020
- Knowledge and availability to handle patient information and overflow if intake/Triage
- Supervise and maintain ongoing effective communication with hospice personnel involved with care
- Provide direct care to patients as prescribed in the Interdisciplinary Plan of Care in order to maintain the highest level of comfort and quality of life and assuming primary responsibility for case management
- Assess home care needs, being aware of the physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which may influence health, well-being and quality of life
- 5 visits per day with documentation
- Case load is approximately 25 patients for 40 hrs/week
- Assist patients, family members or other clients with concern and empathy; respect confidentially and privacy and communicate in a courteous and respectful manner
- Provide support to patients with condition education, medication reviews and connections to resources
Licensed Practical Nurse
Life Care of America
07.2016 - 04.2017
- Sound, ethical and independent decision-making ability consistent with medical protocols
- Monitored and addressed any decline in patient out of the norm: nutrition, ADL's, psychological well being
- Provided patient's with wound care, wound vac treatment, tracheostomy care, foley catheter care
- Disciplined, energetic nurse who quickly established rapport with patient and colleagues
- Managed, delegated, and supervised 4 certified nursing assistant work during routine patient care while making sure charting is completed
- Observed, charted, reported developments on patient health condition in 16 bed department
Licensed Practical Nurse
Grace Health Care
01.2014 - 05.2016
- Perform admission and discharge assessments, administer medications, monitor respiratory therapies, monitor diabetic patient insulin and complete general daily rounds and periodic wellness checks of assigned caseload
- Liaised with families regarding geriatric patient wellness, condition, behaviors, treatment plans, acute needs, and other concerns
- Delegated assignments and duties to CNAs for enhanced care provision and workflow management
- Ensure nutritional intake and balance of individual patients to prevent malnutrition and weight loss
- Managed and administered IV therapy, wound care, immunization and updated EMR
- Continuous maintenance of 28-32 patient carts, supervised 4 certified nursing assistant, and frequent communication with family and physicians
Correctional Nurse for Polk County
Corizon Health
06.2014 - 02.2016
- Educated patients based on their individual needs, ensuring they understand their plan of care, the steps they need to take to improve their health and maintain a healthy lifestyle
- Assumed responsibility for the quality of care delivered, ensuring a safe environment for the patient and other members of the medical team
- Assisted in both female and male infirmary to help chronically ill patients by establishing plan of care with direct medication administration, wound care, IV infusions, CIWA evaluation, and around the clock supervision
- Ensured onsite and offsite follow up care, including telemedicine appointments
- Oversaw 200 + patients care and medication administration with proper documentation pre shift
- Ability to adapt and worked in psych, infirmary, lockdown, and general population pods
- Makes appropriate decisions and interventions and nursing diagnosis according to patients actual or potential health conditions or needs
- Nursing practice reflects mutual goal setting and whole person care including meeting the needs of the mind, body and spirit
Customer Care Agent
Sykes
02.2009 - 10.2012
- Scheduled medical appointments, financial service, and specialty doctors' visits for Haitian/English patients
- Handled insurance information for billing and updates using IDC9 coding
- Recorded details of customer contacts and actions taken while following with facility protocol
- Build and maintain business relationship with clients by providing prompt and accurate service
- Handled 60 + calls daily, with duties including signing up new customers, retrieving customer data, and presenting and updating relevant information in patient EMR
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
Education
Master of Science - Masters in PMHNP
Walden University
Bachelor of Science in Nursing -
South University
04.2020
Associate of Science in Nursing -
Jersey College School of Nursing
12.2017
Practical Nursing Certificate -
Ridge Career Center
06.2013
Skills
- Excellent attention to detail, oral, and written communication skills and ability to work collaboratively with a team of medical professionals
- Skilled in observing and visually assessing patients
- Worked as part of a health care team to assess patient needs, plan, modify care, and implemented interventions
- Creole Speaking
- Ability to provide quality patient care in accordance with applicable standards, policies, and procedures
- Demonstrate the ability to work with patients, families, physicians, mid-level providers, peers, and administrative staff in a tactful and professional manner
- Psychiatric assessment
- Post-Traumatic Stress Disorder Treatment
- Anxiety Reduction
- Suicide Risk Assessment
References
References are available on request.
Languages
Haitian Creole
Timeline
Behavioral Health Nurse, Psychiatric
Lakeland Regional Hospital
06.2023 - 11.2023
Registered Nurse, Care Manager
Humana
03.2021 - 12.2022
Registered Nurse, Med Surg & Psych
Bay Care
01.2021 - 03.2021
Registered Nurse Case Manager
Vitas Healthcare
05.2017 - 10.2020
Licensed Practical Nurse
Life Care of America
07.2016 - 04.2017
Correctional Nurse for Polk County
Corizon Health
06.2014 - 02.2016
Licensed Practical Nurse
Grace Health Care
01.2014 - 05.2016
Customer Care Agent
Sykes
02.2009 - 10.2012
Master of Science - Masters in PMHNP
Walden University
Bachelor of Science in Nursing -
South University
Associate of Science in Nursing -
Jersey College School of Nursing
Practical Nursing Certificate -
Ridge Career Center
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