Yvrose Charles
Brandon,FL
Summary
Proven team player with a track record of enhancing operational efficiency at Walmart, adept in workplace safety and customer service. Fluent in Haitian Creole, excels in critical thinking and problem-solving, significantly improving team dynamics and customer satisfaction. Demonstrates exceptional decision-making and collaboration skills, ensuring high-quality standards and productivity.
Overview
13
13
years of professional experience
Work History
Team Associate
Walmart
08.2018 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Kitchen Crew Trainer
McDonald's Restaurant
04.2011 - 08.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA01.2017
Skills
- Decision-making capabilities
- Teamwork and Collaboration
- Cleaning
- Positive Attitude
- Order Preparation
- Organizing Work Stations
- Safety understanding
- Workplace Safety
- Equipment Operation
- FLUENT IN Haitian Creole
- Critical Thinking
- Customer Service
- Problem-Solving
Timeline
Team Associate
Walmart
08.2018 - Current
Kitchen Crew Trainer
McDonald's Restaurant
04.2011 - 08.2018
High School Diploma -
Cornerstone Christian Correspondence School
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