Yvrose Jean-Louis
Clark,NJ
Summary
Reliable, upbeat & highly organized candidate successful at promoting customer loyalty and satisfaction with consultative techniques and diligent attention to individual needs. Eager to secure full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Transportation Dispatcher
Abba Medical Transportation
12.2020 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
- Completed clerical tasks such as filing, copying, and distributing mail.
Online Fashion Boutique Owner
Yve La Rose LLC
09.2020 - Current
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
Fulfillment Specialist
Tiffany & Co
12.2019 - 01.2022
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Provided exceptional customer service to internal and external customers.
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
Desk/Sales Associate
Ann Taylor
07.2006 - 06.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business, build rapport and loyalty.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Science - Fashion Merchandising & Management
Berkeley College
New York, NY04.2013
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Data Entry
- Microsoft Excel
- Product Knowledge
- Microsoft Office Suite
- Microsoft PowerPoint
- Reliable and punctual
- Adaptability and Flexibility
- Fashion Retail
- Fluent Bilingualism
Timeline
Transportation Dispatcher
Abba Medical Transportation
12.2020 - Current
Online Fashion Boutique Owner
Yve La Rose LLC
09.2020 - Current
Fulfillment Specialist
Tiffany & Co
12.2019 - 01.2022
Desk/Sales Associate
Ann Taylor
07.2006 - 06.2008
Bachelor of Science - Fashion Merchandising & Management
Berkeley College
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