Ywua Way
Carlton,GA
Summary
Responsible and motivated student seeking to apply education in the workplace.
Committed to continuous learning and applying practical skills to contribute to innovative and efficient automotive solutions. Aiming to leverage my hands-on experience and knowledge to drive success in a dynamic and challenging professional environment.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Church Youth Leader
Du Hgay
Carlton, GA
09.2022 - Current
- Effectively provides bi-lingual assistance to easier communicate with the youth.
- Planned and organized weekly activities for youth group members.
- Facilitated discussion groups with teenage members on various topics related to faith and life.
- Coached and mentored youth in developing leadership skills.
- Created a safe environment for youth to express their opinions and beliefs.
- Encouraged team building exercises within the church's youth ministry program.
- Organized various outings and activities to promote Christian fellowship.
- Organized and participated in fundraisers to financially support youth program.
- Helped with advertising initiatives to recruit additional youth into programs.
Advance AutoParts
Mrs. Christina
Athens, Georgia
11.2023 - 01.2024
- Answered calls during shift and assist with customer questions and concerns.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Maintained schedule of shop assignments to meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Wendys
Mrs. Diana
Elberton , GA
05.2023 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of store assignments to meet deadlines.
Education
Automotive Service Technology
Athens Technical College
Athens, GA 08.2022 - Current
Skills
- Bi-lingual (English & Karen)
- Time Management
- Interpersonal Communication
- Customer Relations
- Project Planning
- Analytical Thinking
- Problem Resolution
- Decision-Making
- Customer Service
- Self-Directed
- Dependable and Responsible
- Organizational Skills
- Problem-Solving
- Attention to Detail
Affiliations
- Bata Club
- FFA
- SkillsUSA
- Certified in Automotive Service Safety
- Certified in Automotive Service Pollution Prevention
- Certified in Automotive Lift Institute - Lifting it Right: School Edition
- Certified in Preparing a Vehicle for Service and Working With Customers
- Certified in S/P2 Electric Vehicle Safety
- Certified in WD-40: Cleaning, Storage, and Maintenance of Tools and Equipment
- Certified in Valvoline: Automotive Fluids 101
- Certified in Valvoline: Automotive Chemicals 101
- Certified in Time for a Team Huddle! Running Successful Team Meetings
- Certified in Ethics and YOU in the Automotive Industry
- Certified in Land that Job! Building a Resume
- Certified in Land That Job: Interview Skills for Automotive Students
Timeline
Advance AutoParts
Mrs. Christina
11.2023 - 01.2024
Wendys
Mrs. Diana
05.2023 - 10.2023
Church Youth Leader
Du Hgay
09.2022 - Current
Automotive Service Technology
Athens Technical College
08.2022 - Current
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