Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

YXORA CASTILLO

Bronx,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon Flex, excelling in quality inspection and effective communication. Proven ability to maintain high standards in housekeeping and compassionate caregiving, ensuring client satisfaction and safety. Recognized for problem-solving skills and a commitment to fostering positive relationships in diverse environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Packing, Shipping, and Receiving Assembler

Amazon Flex
Trenton, NJ
09.2024 - 09.2025
  • Label packages clearly for efficient sorting and tracking.
  • Inspect incoming shipments for quality and accuracy before processing.
  • Maintain inventory records using warehouse management systems.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Unloaded trucks using pallet jacks, dollies and hand carts.
  • Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
  • Inspected returned merchandise prior to restocking shelves.
  • Provided support during peak periods as required.
  • Recorded daily shipping and receiving activities into computerized database system.
  • Inspected product on lines for conformance to predetermined quality specifications.

Housekeeping Cleaner

Target Staffing LLC
Trenton, NJ
06.2024 - 03.2025
  • Maintained cleanliness of assigned areas throughout facility.
  • Reported maintenance issues to management for prompt resolution.
  • Communicated effectively with staff to coordinate cleaning schedules.
  • Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
  • Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
  • Maintained a clean work area at all times by sweeping or vacuuming daily.
  • Stocked linen closets with fresh supplies of towels and linens.
  • Adhered strictly to health regulations regarding sanitation practices in the workplace.
  • Ensured proper disposal of waste in compliance with guidelines.

  • Assisted with laundry duties as needed, including sorting, washing, drying and folding items.

Personal Home Care Aide

Personal Home
Trenton, NJ
01.2024 - 07.2024
  • Delivered compassionate care for children and adults with disabilities or chronic illnesses
  • Encouraged independence by assisting clients with self-care activities like walking, eating, toileting and grooming
  • Developed a rapport with each client to ensure individual needs were met in a compassionate manner.
  • Monitored vital signs and reported changes to appropriate personnel
  • Administered medications according to physician orders and documented accordingly.
  • Demonstrated excellent communication skills when interacting with clients and their families
  • Responded to client requests in a timely and compassionate manner.
  • Collaborated with physicians, nurses, social workers, family members and other healthcare professionals to ensure quality care for patients
  • Social interaction
  • Grooming assistance
  • Medication administration
  • First aid knowledge
  • Time management
  • Interpersonal Communication
  • Patient Care
  • Elder Care
  • Personal Care Aide (PCA)
  • Organizational Skills
  • Certified Home Health Aide (CHHA)
  • Problem-Solving

Housekeeper Aide

IH SERVICES INCORPORATED
Cranbury
02.2018 - 11.2023
  • Swept, scrubbed waxed, or polished floors, using brooms, mops or powered scrubbing and waxing machines
  • Changed bed linens and towels on a regular basis according to client's instructions.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Inspected guest suites and public areas daily to ensure high standards of cleanliness
  • Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.
  • Checked room appliances for proper functionality.
  • Sanitized bathroom fixtures and restocked amenities according to established protocols.
  • Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
  • Maintained inventory of cleaning supplies and equipment, including restocking when necessary
  • Developed strong relationships with guests by providing exceptional customer service.

Certified Home Care Aide

Personal Touch
Long Island, NY
05.2005 - 12.2017
  • Facilitated group activities to promote social interaction among participants.
  • Demonstrated expertise in assisting with activities of daily living such as dressing, bathing, grooming, transferring and ambulation
  • Administered treatments such as wound dressing changes under the direction of a registered nurse or physician
  • Communicated effectively with medical personnel regarding changes in patient health conditions or symptoms observed.
  • Transported clients to appointments or errands when necessary utilizing safe driving techniques
  • Provided compassionate care to elderly clients in their homes, ensuring comfort and safety at all times
  • Facilitated social interactions through engaging conversations and recreational activities
  • Assisted with meal preparation and monitored dietary needs according to physician instructions
  • Ensured client's medications were taken as prescribed by healthcare providers.
  • Prepared beds and changed linens, maximizing patient comfort
  • Recorded patient information, notifying nursing staff of changing or unusual conditions.
  • Developed and implemented individualized plans of care.
  • Participated in staff meetings to discuss patient care plans.
  • Provided compassionate and attentive care to elderly patients in their homes.

Education

High School Diploma -

Colegio Santa Teresa
Dominican Republic
06-1983

Skills

  • Effective communication
  • Compassionate caregiving
  • Dementia care
  • Housekeeping tasks
  • Recreational activities
  • Patient assistance
  • Customer service
  • Quality inspection
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management

Certification

  • Awarded the fifteen (15) hour SUNY Health and Safety Training Competencies for Becoming a Family or Group Family Day Care Provider Certificate
  • Hermanas Mirabal Family Center & Child Care Network Inc. SUNY Health and Safety Competency Training Certification
  • WHITE GLOVE COMMUNITY CARE, INC Certificate of Completion
  • Certified Home Health Aid

Languages

  • Spanish, Fluent
  • English, Intermediate

Timeline

Packing, Shipping, and Receiving Assembler

Amazon Flex
09.2024 - 09.2025

Housekeeping Cleaner

Target Staffing LLC
06.2024 - 03.2025

Personal Home Care Aide

Personal Home
01.2024 - 07.2024

Housekeeper Aide

IH SERVICES INCORPORATED
02.2018 - 11.2023

Certified Home Care Aide

Personal Touch
05.2005 - 12.2017

High School Diploma -

Colegio Santa Teresa

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