Analleli Sanchez Mendez
Monroe,NC
Summary
I am highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in time management principles, business processes and customer service best practices.
Overview
10
10
years of professional experience
Work History
Flooring Coordinator
Builders Wholesale Flooring
01.2020 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Managed company schedule to coordinate calendar and arrange travel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Facilities Coordinator
Cushman & Wakefield
01.2019 - 01.2020
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Assisted with meetings and conference room reservations.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
Deputy Clerk
Mecklenburg County Courthouse
03.2017 - 01.2019
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
- Edited documents to keep company materials free of grammar errors.
Assistant Manger
QuickTrip
01.2014 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Associate of Applied Business - Business Administration
Central Piedmont Community College
Charlotte, NC06.2013
High School Diploma -
Monroe High School
Monroe, NC06.2010
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Schedule Coordination
- Scheduling and calendar management
- Document Management
- Microsoft Office
- Office Management
- Scheduling
- Appointment Scheduling
Languages
Spanish
Professional Working
Timeline
Flooring Coordinator
Builders Wholesale Flooring
01.2020 - Current
Facilities Coordinator
Cushman & Wakefield
01.2019 - 01.2020
Deputy Clerk
Mecklenburg County Courthouse
03.2017 - 01.2019
Assistant Manger
QuickTrip
01.2014 - 01.2017
Associate of Applied Business - Business Administration
Central Piedmont Community College
High School Diploma -
Monroe High School
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