YOULISSA GARCIA
Houston
Summary
Detail-oriented Accounts Payable and Customer Service professional with expertise in invoicing, billing, and payment processing. Proven track record in maintaining accurate financial records and resolving discrepancies to enhance accounting operations. Strong communicator with experience in staff training and cross-team collaboration. Seeking to leverage organizational skills and reliability as an Accounts Payable Coordinator I.
Overview
7
7
years of professional experience
Work History
Customer Service / Accounting
AirTeam, LTD
01.2023 - 11.2025
- Ensured accurate billing operations by processing payments and preparing invoices.
- Resolved billing discrepancies through account reviews and team coordination.
- Organized customer and financial documentation for efficient access and retrieval.
- Maintained accurate account records by entering and updating data in systems.
- Scheduled over 20 appointments and coordinated service requests to enhance workflow efficiency.
- Trained new hires on billing procedures and customer service excellence.
Youth Development Counselor
YMCA
05.2022 - 08.2022
- Supervised and supported 10 children in structured programs while ensuring safety and compliance
- Encouraged teamwork, positive behavior, and engagement among participants
- Implemented activities to support social development and collaboration
Sales Associate / Assistant Manager
Shoe Palace
12.2018 - 05.2022
- Processed sales transactions, returns, and exchanges with accuracy and adherence to policy
- Maintained inventory accuracy and assisted with stock organization
- Trained new associates on customer service expectations and sales procedures
- Ensured a clean, organized, and welcoming sales floor environment
- Assisted over 20 customers in selecting footwear to enhance satisfaction and drive repeat business
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05-2023
Associate of Arts - Houston, TX
Lone Star College - North Harris
Houston, TX05-2021
Skills
- Accounts Payable & Billing Support
- Invoice Processing & Payment Posting
- Data Entry & Financial Record Management
- Discrepancy Resolution
- Customer & Vendor Communication
- Microsoft Office (Word, Excel, Outlook)
- Time Management & Organization
- Team Collaboration & Training
Timeline
Customer Service / Accounting
AirTeam, LTD
01.2023 - 11.2025
Youth Development Counselor
YMCA
05.2022 - 08.2022
Sales Associate / Assistant Manager
Shoe Palace
12.2018 - 05.2022
Bachelor of Science - Criminal Justice
Sam Houston State University
Associate of Arts - Houston, TX
Lone Star College - North Harris