Yzabella Perez
Elmwood Park,IL
Summary
Dynamic Brand Ambassador with 1 year of experience at American Eagle Outfitters, excelling in customer engagement and sales promotions. Proven ability to drive brand loyalty through effective selling techniques and insightful customer feedback. Skilled in merchandising, upselling, and maintaining an organized shopping environment, seeking to leverage expertise in a new Brand Ambassador role.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
03.2025 - Current
- Offer insights on customer preferences to enhance product offerings, contributing to improved sales strategies.
- Engage customers with effective selling techniques and promote loyalty through sales, promotions, and brand initiatives.
- Ensure an optimal shopping experience by maintaining a clean, organized store and efficiently processing returns and exchanges.
Cashier / Customer Service (Seasonal)
DICK’S Sporting Goods
11.2024 - 01.2025
- Accurately processed cash and credit transactions while adhering to company policies for cash handling and customer interactions.
- Delivered exceptional customer service by effectively resolving inquiries and concerns, contributing to a positive shopping experience.
- Collaborated with team members to maintain an organized work area and assist with inventory management and restocking.
Sales Associate
Plato’s Closet
04.2024 - 12.2024
- Assisted customers in selecting and purchasing merchandise while managing exchanges and returns with precision.
- Maintained an organized sales floor and fitting rooms, contributing to an efficient shopping environment.
- Sorted, selected, and processed clothing inventory to ensure accurate stock management.
Education
High School Diploma - General Education
Elmwood Park High School
Elmwood Park, IL06.2025
Skills
- Customer Service & Engagement
- Time Management
- Leadership & Team Collaboration
- Cash Handling & Transactions
- Sales Promotions & Upselling
- Problem Solving
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
03.2025 - Current
Cashier / Customer Service (Seasonal)
DICK’S Sporting Goods
11.2024 - 01.2025
Sales Associate
Plato’s Closet
04.2024 - 12.2024
High School Diploma - General Education
Elmwood Park High School