Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nadia Martinez

St. George,UT

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
05.2022 - Current
  • Provided exceptional customer service in a fast-paced environment, consistently receiving positive feedback, and achieving high customer satisfaction scores.
  • Interacted with a diverse clientele, addressing their needs and ensuring a pleasant experience. Developed strong communication skills, essential for greeting and seating guests at a resort.
  • Managed multiple tasks simultaneously, including taking orders, preparing beverages, and handling transactions. Demonstrated the ability to stay organized and efficient during peak hours, which is crucial for handling busy periods at a resort.
  • Resolved customer complaints and issues promptly and professionally, ensuring a positive outcome, and maintaining a welcoming atmosphere.
  • Worked closely with team members to ensure smooth operations and a cohesive work environment. Supported colleagues and contributed to a positive team dynamic.
  • Paid close attention to details when preparing orders and managing customer requests, ensuring accuracy and satisfaction.

Education

Utah Tech Univeristy
St. George, UT
01-2026

Skills

  • Reliable and Responsible
  • Beverage Preparation
  • Menu Memorization
  • Positive and professional
  • Friendly and Helpful
  • Effective Multitasking
  • Customer service expertise

Certification

  • CPR Certified
  • ServSafe Food Handler Certification

Timeline

Barista

Dutch Bros
05.2022 - Current

Utah Tech Univeristy

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Nadia Martinez