Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaahirah Rasul

Ocoee,FL

Summary

Organized and motivated employee eager to apply time management and organization skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Bella Electric Inc
12.2024 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Front Desk Receptionist

Discovery Cove
06.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Medical Receptionist

Primer Pediatrics
10.2021 - 04.2022
  • Entered insurance, demographics and health history into patient database.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Office Manager

Sham & Sons LLC Constructions
07.2019 - 02.2021
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Scheduled and confirmed appointments.

United Postal Xpress

Supervisor
04.2018 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate Of Arts - Nursing

Valencia College
Orlando, FL
05.2022

High School Diploma - undefined

Ocoee High School
Ocoee, FL
05.2018

Bachelor of Science - Biomedical Science

University of Central Florida
Orlando, FL
08-2024

Skills

  • Invoicing and billing
  • Scheduling and calendar management
  • Billing
  • Medical terminology
  • Human anatomy and physiology
  • Data entry
  • Patient scheduling
  • Vital sign monitors
  • Time Management & Organization
  • Front desk operations
  • Computer skills
  • PPE use
  • Customer service
  • Accounting
  • Payroll
  • Sales
  • Multitasking and organization
  • Money handling
  • Time management
  • Customer relations
  • Retail operations
  • Employee scheduling
  • Budgeting and finance

Timeline

Assistant Manager

Bella Electric Inc
12.2024 - 03.2025

Front Desk Receptionist

Discovery Cove
06.2023 - 08.2024

Medical Receptionist

Primer Pediatrics
10.2021 - 04.2022

Office Manager

Sham & Sons LLC Constructions
07.2019 - 02.2021

United Postal Xpress

Supervisor
04.2018 - 07.2019

High School Diploma - undefined

Ocoee High School

Associate Of Arts - Nursing

Valencia College

Bachelor of Science - Biomedical Science

University of Central Florida

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