David Vergara
San Diego,United States
Summary
Caring social work student intrested in further developing
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manger Intern
Dreams for Change
San Diego , CA
08.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted case management for unhoused clients at a safe sleeping program location.
Landscaping Assistant
JV Landscaping
Cornonado , CA
05.2018 - Current
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Translated conversations from English to Spanish and Spanish to English.
Education
Bachelor of Arts - Social Work
San Diego State University
San Diego 08.2024
Associate of Arts - Social Work
Southwestern College
Chula Vista, CA12-2021
Skills
- Verbal and Written Communication
- Responsible and Punctual
- Customer Service
- Team Collaboration
- Organized
- Fluent in Spanish (Bilingual/Native Language)
Certification
- Professional Certificate in Grant Writing (Expected Completion Fall 2024)
- Spanish proficiency certification (Obtained December 2021)
Volunteer work
- San Diego Blood Bank (September 2021 - January 2022)
- Conducted intakes for potential blood donors
- Assisted staff with client interactions, paperwork, and aftercare
Timeline
Case Manger Intern
Dreams for Change
08.2023 - Current
Landscaping Assistant
JV Landscaping
05.2018 - Current
Bachelor of Arts - Social Work
San Diego State University
Associate of Arts - Social Work
Southwestern College