Zabdyl (Zyk) Koffa

TipMe Global is an app based currency transferring service that allows verified users to send and receive money. Located in Monrovia, Liberia, the app also allowed users to pay for various services concerning healthcare, entertainment, etc. using their TipMe bank account.

• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.
• Interacted with customers by phone, email, or in-person to provide information.
• Assisted customers with deposits and withdrawals.
• Shadowed in on business trips and board meetings.
• Verified new users into the system.
• Shadowed and worked in the telemarketing/ customer service department.

• Cleaned and organized various facilities throughout the property.
• Learned to work effectively with others sharing a common goal.
• Helped organize important upcoming events for retreat guests.

Level the Playing FIeld collects new and used sports equipment from donors and redistributes them to athletes with financial issues and the local youth sports community.

• Organized, recorded, and reported incoming equipment.
• Communicated with staff members to stay informed about volunteer opportunities and events.