Office Administrator/auto appraiser/ Front desk receptionist
Quality collusion norcal LLc- monterey auto body
01 2023 - Current
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- daily cash deposit and recording in spreadsheets
- did auto evaluations on damaged cars. kept proper process standard with insurance.
- informed customers weekly on updates on vehicles
- solved customer concern and issues regarding repairs of vehicle and parts used on vehicle
- did accounts receiveables for the repairs that was so the shop can be paid. maintained the accounts receiveable at $0 to meet the company standards
- assisted location manager in reviewing and closing of files along with final billing.
- did inventory for paint supplies.
