Zabrina Weiler
West Jordan,UT
Summary
Dedicated educator with over 13 years of experience in substitute teaching and summer horseback riding instruction for Girl Scouts. Co-founded a science club at T. O. Smith Elementary, developing engaging lesson plans and hands-on projects to enhance student learning. Proven ability to foster knowledge acquisition and life skills in children through innovative teaching methods. Passionate about creating impactful educational experiences for diverse age groups.
Overview
21
21
years of professional experience
Work History
Office Supervisor/Medical Assistant
Intermountain Medical Center
Murray, UT
03.2016 - 01.2022
- Managed both clinical and administrative duties in a medical office setting.
- Acted as a liaison between physician and patient.
- Ensured HIPAA compliance.
- Reached out to patients the day before scheduled appointments to confirm times and instructions.
- Delegated duties for a team of 24 office staff.
Patient Care Associate
McKay-Dee Hospital
Ogden, UT
03.2014 - 03.2016
- Maintained a clean and well-organized environment to promote client happiness and safety.
- Welcomed guests and clients in an upbeat and friendly manner.
- Managed incoming and outgoing calls for busy medical office.
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Substitute Teacher, K-12
Davis School District
Farmington, UT
09.2000 - 05.2013
- Established positive relationships with administrators, teachers and parents.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
PM Front Desk Supervisor
InterContinental Hotels Group
Ogden, UT
02.2008 - 10.2012
- Assisted guests at check-in, providing information on various services within the hotel.
- Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases.
- Prepared invoices for customers and had them delivered to their rooms on the day of check-out.
- Managed a team of four front desk agents and helped them to resolve issues that arose during their shifts.
Assistant Store Manager
Lane Bryant
Layton, UT
11.2003 - 02.2008
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Trained staff to deliver outstanding customer service.
- Reorganized the sales floor to meet company demands.
- Completed weekly schedules according to payroll policies.
Education
Bachelor of Science - Applied Environmental Geosciences
Weber State University
Ogden, UT2011
Skills
- Lesson planning
- Classroom management
- Educational technology
- Curriculum development
- Cognitive and behavioral development
- Learning strategies
- Learning assessments
- Parent-teacher communication
- Flexible and adaptive
- Time management
- Problem solving
- Growth mindset
- First aid and CPR
Timeline
Office Supervisor/Medical Assistant
Intermountain Medical Center
03.2016 - 01.2022
Patient Care Associate
McKay-Dee Hospital
03.2014 - 03.2016
PM Front Desk Supervisor
InterContinental Hotels Group
02.2008 - 10.2012
Assistant Store Manager
Lane Bryant
11.2003 - 02.2008
Substitute Teacher, K-12
Davis School District
09.2000 - 05.2013
Bachelor of Science - Applied Environmental Geosciences
Weber State University
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