Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zac Caudillo

Saraland,AL

Summary

Strong leader with independent decision-making skills, and nearly two decades of experience with managing company assets. An analytical problem-solver that is able to encourage team building and engagement among the staff, and create excellent customer relations with cliental. Efficient with creating options for improvement, streamlining operations, and recognizing areas for potential growth to help with company profit & loss.

Overview

17
17
years of professional experience

Work History

Business Owner/Operator

Self-employeed
09.2018 - 10.2023
  • Oversaw business budget planning and administration, accounting functions, and purchasing to handle financial needs.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

District Manager-in-Training

First Cash Pawn
04.2013 - 08.2018
  • Gained knowledge of company policies, protocols and processes.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Analyzed customer feedback to identify areas for improvement.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Handled day-to-day customer or client questions via telephone or email.
  • Used company reports to analyze sales, gross profit and inventory activities.

Store Manager

GameStop
10.2006 - 04.2013
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

Associate of Business Administration - Business Administration And Management

James H. Faulkner State Community College
Bay Minette, AL

Skills

  • Marketing Campaign Development
  • Contract Negotiation
  • Strategic Marketing
  • Small Business Operations
  • Operations Management
  • Financial Reporting
  • Inventory Control
  • Staff Management
  • Financial Planning
  • Cost Control and Budgeting
  • Driven and Determined

References

Matt Zaden

Regional Manager at First Cash Pawn

251-401-2053


Clay Cochran

District Manager at First Cash

251-648-1616

Timeline

Business Owner/Operator

Self-employeed
09.2018 - 10.2023

District Manager-in-Training

First Cash Pawn
04.2013 - 08.2018

Store Manager

GameStop
10.2006 - 04.2013

Associate of Business Administration - Business Administration And Management

James H. Faulkner State Community College

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Zac Caudillo