Strong organizational and analytical skills, capable of processing large capacity with experience managing multiple functions successfully. Motivated to lead and contribute with a team mentality and ability to develop necessary skillsets. I am a team player and multitask daily. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Proficient Service Representative knowledgeable about scheduling appointments, updating accounts, and managing calendars. Offering many years of customer relations experience and a deep understanding of the industry. Adept at resolving customer concerns and building retention.
Provided upon request.