Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zac Petrillo

Seattle,WA

Summary

Proven team player with extensive experience in customer service and espresso machine operation, honed at Queen Anne Coffee Company and other roles. Excelled in creating positive environments and enhancing team efficiency. Skilled in adapting to diverse learning styles, significantly improving student and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Research Assisstant

Health Disparities Undergraduate Research Group
06.2024 - Current
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials and co-drafted an IRB proposal for current research project.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.

Barista and Line Cook

Queen Anne Coffee Company
06.2022 - 09.2024
  • Gained Front- and Back-of-House experience.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service without sacrificing customer connections.

Academic Peer Tutor

University of Washington Psychology Department
06.2024 - 08.2024
  • Attended classes and gave direct feedback on major projects and held office hours to solidify main concepts.
  • Worked with professor and TA to identify struggling students and provide targeted tutoring support for academic success.
  • Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.

Student Mentor

Temple Beth Am
09.2018 - 06.2023
  • Promoted students' connections with their Jewish culture and values through a variety of lesson plans and other implemented curriculum.
  • Established strong relationships with students, building trust and open communication channels for ongoing support.
  • Improved student satisfaction by learning to adapt with learning styles that complied with a wide variety of learners.

Postal Worker and Barista

Sip and Ship
06.2021 - 05.2022
  • Worked in both areas of the store and interacted with many regular customers who owned mailboxes, as well as creating a pleasant environment for new customers.
  • Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
  • Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.

Education

Bachelor of Science - Psychology Major With Music Minor

University of Washington
Seattle, WA
06.2026

High School Diploma -

Ingraham High School
Seattle, WA
07.2023

Skills

  • Friendly and outgoing
  • Espresso machine operation
  • Food Handler's License
  • Opening and closing duties
  • Teamwork and Collaboration

Timeline

Research Assisstant

Health Disparities Undergraduate Research Group
06.2024 - Current

Academic Peer Tutor

University of Washington Psychology Department
06.2024 - 08.2024

Barista and Line Cook

Queen Anne Coffee Company
06.2022 - 09.2024

Postal Worker and Barista

Sip and Ship
06.2021 - 05.2022

Student Mentor

Temple Beth Am
09.2018 - 06.2023

Bachelor of Science - Psychology Major With Music Minor

University of Washington

High School Diploma -

Ingraham High School
Zac Petrillo