Zacari Lundy
Coconut Creek,FL
Summary
Versatile professional with a proven track record in customer service and problem-solving, demonstrated at AMERICAN HEALTH REFORM SOLUTIONS LLC. Skilled in adapting to diverse roles, from health insurance guidance to culinary assistance, enhancing client satisfaction and operational efficiency. Excelled in multitasking and attention to detail, achieving significant improvements in service delivery and process optimization.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Health Insurance Agent
AMERICAN HEALTH REFORM SOLUTIONS LLC
11.2022 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Used software to process benefit transactions.
- Provided exceptional customer service, leading to numerous referrals and a growing client base.
Truck Dispatcher
4syte Dispatching
04.2021 - 09.2022
- Monitored transportation logistics to identify and resolve any issues.
- Communicated with drivers to provide updates on routes and delivery expectations.
- Addressed driver inquiries and concerns to promote a positive work environment.
- Managed paperwork for shipping and receiving to maintain accurate records.
Culinary Assistant
University of Wyoming
12.2018 - 01.2021
- Contributed to menu design improvements, generating higher customer approval.
- Ensured compliance with food safety standards through effective handling techniques.
- Minimized waste by optimizing inventory control processes.
- Delivered high-quality service at numerous venues during off-site catering events.
Education
High School Diploma -
Deerfield Beach Highschool
Deerfield Beach, FL06.2015
Skills
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Adaptability and flexibility
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Life and Health Insurance License - FL Department of Insurance.
Languages
Haitian Creole
Native or Bilingual
Timeline
Health Insurance Agent
AMERICAN HEALTH REFORM SOLUTIONS LLC
11.2022 - Current
Truck Dispatcher
4syte Dispatching
04.2021 - 09.2022
Culinary Assistant
University of Wyoming
12.2018 - 01.2021
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Life and Health Insurance License - FL Department of Insurance.
High School Diploma -
Deerfield Beach Highschool
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