Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Zacarias Pinto

Yonkers,NY

Summary

Hardworking, attentive, and motivated police officer with 2 years of experience. Looking to showcase my communication and problem solving skills to benefit the community. Dedicated to act as crime deterrent, provide exceptional customer service, and able to enforce the law when needed.

Overview

8
8
years of professional experience

Work History

Police Officer

New York City Police Department
The Bronx, NY
04.2022 - Current
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Conducted traffic stops in accordance with departmental protocol.
  • Maintained order during civil disturbances or protests.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Developed positive relationships with members of the community through outreach programs.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Performed searches for missing persons using a variety of investigative methods.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.

Loss Prevention Officer

Old Navy, Gap
The Bronx, NY
05.2021 - 04.2022
  • Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
  • Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Inspected merchandise for signs of tampering or damage.
  • Conducted internal investigations into employee theft or policy violations.
  • Interacted with customers in a professional manner when confronting suspected theft cases.
  • Provided training to staff on loss prevention policies and procedures.
  • Ensured compliance with all local laws related to Loss Prevention.
  • Used computers and software to generate concise reporting.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Prepared security reports to document and log theft, accidents and safety violations.
  • Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.

Security Guard

Allied Universal Security Services
White Plains, NY
01.2021 - 05.2021
  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Identified potential security risks and recommended corrective actions.
  • Answered questions from the public regarding facility rules and regulations.

Manager

Old Navy, Gap
Yonkers, NY
09.2015 - 05.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Developed promotional strategies to increase sales volume.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Education

Associate of Applied Science - Biology And Health Studies

Westchester Community College
Valhalla, NY
05.2020

High School Diploma -

Cardinal Spellman High School
The Bronx, NY
05.2014

Skills

  • Community Engagement
  • Traffic Laws
  • Radar Speed Measurement
  • Traffic Direction
  • Criminal Investigations
  • Conflict De-Escalation
  • Patrol Procedures
  • CPR/First Aid Certified
  • Community Relations
  • Domestic Violence Prevention
  • Drug Enforcement
  • Fingerprinting
  • Arrest Techniques
  • Crime Prevention
  • De-Escalation Techniques

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Police Officer

New York City Police Department
04.2022 - Current

Loss Prevention Officer

Old Navy, Gap
05.2021 - 04.2022

Security Guard

Allied Universal Security Services
01.2021 - 05.2021

Manager

Old Navy, Gap
09.2015 - 05.2021

Associate of Applied Science - Biology And Health Studies

Westchester Community College

High School Diploma -

Cardinal Spellman High School

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