Summary
Overview
Work History
Education
Skills
Timeline
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Zach Aldridge

Zach Aldridge

Petoskey,MI

Summary

Self-starting, and national award-winning leader seeking to transfer my exceptional customer/account management, long-term relationship building, and high-level customer service skills to a Customer Success Manager position. Consistently leveraging dynamic interpersonal skills to clearly demonstrate highly technical information to executive level customers, quickly learning their business needs, while generating long-term customer relationships with high satisfaction ratings and exceeding year-over-year sales attainment. Salesforce and HubSpot CRM adept, work from home experienced, independently minded, yet decidedly collaborative with internal cross-functional partners. Highly respected teammate, determined to exceed goals and to make work fun.

Overview

18
18
years of professional experience

Work History

Sales Executive

Laitek Inc
02.2022 - Current
  • End-to-End sales of data migration services and SaaS migration product experiences, from lead generation, to collaboration with internal resources, to production and negotiation of complex Scope of Work contracts and service level agreements
  • Acquired two new Vendor Partners (Canopy Partners/Rad Partners 2023 and Alaska Imaging LLC) 2022, which resulted in 5 new deals, with revenue of $750,000.00
  • Won 2 Request for Proposals (RFP) for data migration services across U.S in 2023 (Trinity Health and University of Michigan Medicine) increasing sales revenue by $4.75 Million.
  • Spearheaded selection of 3rd party B2B lead generation campaign, selecting best resource to grow SQLs, saving time and resources for company, resulting in 50% increase to sales funnel
  • Daily collaboration across marketing, sales engineering and product development resulting in increasing exposure and interest in company's services and products.

Territory Business Manager

Alkermes Biotech
06.2015 - 12.2021
  • Launched antipsychotic specialized injectable medicine (LAI) in newly formed psychiatry sales division, achieving top 20% national rankings multiple years
  • Aggressively sold into 75 complex healthcare accounts which represent Alkermes $10M annual market potential in state of Michigan
  • Grew product sales from zero in 2015 to over $2 million annually by 2018 in highly established competitive space.

Executive Sales

High Format, Inc
06.2014 - 06.2015
  • Cold-call sales hunter position selling proprietary technology in range of $200,000 - 400,000 capital expenditures to North American and international accounts
  • Owned full sales cycle, delivered outstanding customer service after sale as licensor
  • Collaborated with in-house marketing and product development teams to create effective product names, promotional materials, videos, and marketing strategies
  • Generated leads and grew network of new potential clients through U.S
  • And international travel, delivering 100% increase in sales funnel prospective licensing partners year over year.

Pharmaceutical Healthcare Representative

Pfizer
10.2005 - 06.2014
  • Vice President's Cabinet Award recipient - Pfizer's top sales award - top 10% national ranking.
  • National Rookie of Year Award recipient - Pfizer's top award for new hires - top 10% national ranking. 5-Star Leadership Award recipient (peer nominated) #1 of 8-person sales team, delivering best sales performance and team leadership.
  • Launched two pharmaceutical products with high 50-60 % market share attainment. Represented 12 pharmaceutical products across multiple disease states and specialties.
  • New hire sales training mentor for multiple district teammates and contract sales force hires, increased team commitment and longevity of rep tenure by 100%.

Education

Bachelor Of Arts Education - Economics

Calvin University
Grand Rapids, MI
1998

Skills

  • Account Management Strategy, After Sales Service, Brand Awareness, Business Development, Business Planning, Client Advocacy, Commitment, Computer Technology, Consistent, Consultative, Credibility, Cross Functional Skills, Customer Centric, Customer Engagement, Customer Management, Customer Relationship Management, Customer Retention, Customer Satisfaction, Customer Service, Determination, Group Communication, Healthcare, Interpersonal Skills, Job Satisfaction, Lead Others, Leadership, Loyalty, Market Penetration, Market Potential, Market Share, Marketing Planning, Product Development, Product Knowledge, Product Sales, Relationship Building, Remote Communication, Sales, Sales Coaching, Sales Cycle Management, Sales Efficiency, Sales Presentation, Sales Process, Sensitivity, Teaching, Team Building, Team Development, Team Leading, Teamwork, Telephone Skills, Trend Analysis

Timeline

Sales Executive

Laitek Inc
02.2022 - Current

Territory Business Manager

Alkermes Biotech
06.2015 - 12.2021

Executive Sales

High Format, Inc
06.2014 - 06.2015

Pharmaceutical Healthcare Representative

Pfizer
10.2005 - 06.2014

Bachelor Of Arts Education - Economics

Calvin University

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Zach Aldridge