Zach Armour
Franklin,Indiana
Summary
Motivated professional with multiple leadership experiences. I will always support those on my team because organizational success lasts longer than individual acknowledgment.
Overview
6
6
years of professional experience
Work History
Field Auditor
Indiana Department of Transportation
Indianapolis, IN
03.2024 - Current
- Maintaining up-to-date knowledge of industry standards and best practices for field auditing, ensuring consistent application across all engagements.
- Evaluating the effectiveness of management's response to identified issues through follow-up audits, ensuring implementation of recommended changes.
- Remaining adaptable during unforeseen challenges or changes in scope during field audits, adjusting plans as necessary without compromising quality or timeliness of results.
Senior Licensing Representative
Hoosier Lottery
Indianapolis, IN
02.2021 - 03.2024
- Punctually and accurately processing retailer applications
- Investigating errors and inconsistencies in renewal applications
- Performing various administrative duties
- Acting as a point of contact to the pubic, lottery retailers, and other state agencies
- Cross-training across multiple departments
Inventory Team Lead
Geodis
Plainfield, IN
08.2019 - 02.2021
- Managing a team of10-15 associates in a warehouse environment
- Operating systemic functions of item storage and transportation logistics
- Troubleshooting and resolving inventory errors
- Serving as a channel of communication between employees and management
- Assisting upper management with the formation and operations of a new account
Team Leader
Ultra Marketing Consultants
Indianapolis, IN
02.2019 - 07.2019
- Training and developing professional skills in others
- Interviewing and hiring promising applicants
- Using interpersonal communication to perform compelling marketing presentations
- Providing excellent customer service through problem-solving
Education
Bachelor's - Communication
Indiana State University
12.2018
Skills
- Leadership
- Communication
- Adaptability
- Collaboration & Teamwork
- Infectious Optimism
PERSONAL
- Married in July2020
- Active in Indianapolis music community
- Enjoys traveling
- Enneagram personality type #4, "The Intense Creative"
- Meyers-Briggs personality type of ENFP
Timeline
Field Auditor
Indiana Department of Transportation
03.2024 - Current
Senior Licensing Representative
Hoosier Lottery
02.2021 - 03.2024
Inventory Team Lead
Geodis
08.2019 - 02.2021
Team Leader
Ultra Marketing Consultants
02.2019 - 07.2019
Bachelor's - Communication
Indiana State University