Zach Armour
Franklin,Indiana
Summary
Motivated professional with multiple leadership experiences. I will always support those on my team because organizational success lasts longer than individual acknowledgment.
Overview
6
6
years of professional experience
Work History
Field Auditor
Indiana Department of Transportation
03.2024 - Current
- Maintaining up-to-date knowledge of industry standards and best practices for field auditing, ensuring consistent application across all engagements.
- Evaluating the effectiveness of management's response to identified issues through follow-up audits, ensuring implementation of recommended changes.
- Remaining adaptable during unforeseen challenges or changes in scope during field audits, adjusting plans as necessary without compromising quality or timeliness of results.
Senior Licensing Representative
Hoosier Lottery
02.2021 - 03.2024
- Punctually and accurately processing retailer applications
- Investigating errors and inconsistencies in renewal applications
- Performing various administrative duties
- Acting as a point of contact to the pubic, lottery retailers, and other state agencies
- Cross-training across multiple departments
Inventory Team Lead
Geodis
08.2019 - 02.2021
- Managing a team of10-15 associates in a warehouse environment
- Operating systemic functions of item storage and transportation logistics
- Troubleshooting and resolving inventory errors
- Serving as a channel of communication between employees and management
- Assisting upper management with the formation and operations of a new account
Team Leader
Ultra Marketing Consultants
02.2019 - 07.2019
- Training and developing professional skills in others
- Interviewing and hiring promising applicants
- Using interpersonal communication to perform compelling marketing presentations
- Providing excellent customer service through problem-solving
Education
Bachelor's - Communication
Indiana State University
12.2018
Skills
- Leadership
- Communication
- Adaptability
- Collaboration & Teamwork
- Infectious Optimism
PERSONAL
- Married in July2020
- Active in Indianapolis music community
- Enjoys traveling
- Enneagram personality type #4, "The Intense Creative"
- Meyers-Briggs personality type of ENFP
Timeline
Field Auditor
Indiana Department of Transportation
03.2024 - Current
Senior Licensing Representative
Hoosier Lottery
02.2021 - 03.2024
Inventory Team Lead
Geodis
08.2019 - 02.2021
Team Leader
Ultra Marketing Consultants
02.2019 - 07.2019
Bachelor's - Communication
Indiana State University
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