Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Customer Experience Award of the year 2021
Timeline
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Zach Beatty

Indianapolis,IN

Summary

I've held a multitude of positions and have been able to produce results in all phases that I've been implemented into whether that's inventory, training, sales or just overall branch success. I'm a productive individual that is able to make impact immediately with high energy and building employee relationships.

Overview

14
14
years of professional experience

Work History

Counter Sales Representative

Gustave A. Larson
04.2024 - Current
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed inventory levels, ensuring timely restocking of products to meet customer demand.
  • Processed sales transactions accurately using point-of-sale systems while maintaining cash register integrity.
  • Trained new team members on product knowledge and effective sales techniques to enhance performance.
  • Collaborated with management to identify areas for process improvement, enhancing overall workflow efficiency.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.

Branch Manager

Johnstone Supply
09.2021 - 09.2023
  • Managed a team of 3 to complete daily store operations by making sure all required product was shipped and received and metrics stayed compliant
  • In my time at Johnstone I’ve held various positions leading up to the branch manager role including warehouse, warehouse manager, inventory control specialist and field operations specialist which was very employee training focused
  • Assisting customers at the counter to ensure their needs were met by providing great customer service tending to all their questions and concerns
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor
  • Audited the store to make sure it was up to standard and corrected discrepancies in inventory numbers
  • Completed daily cycle counts to maintain accuracy of records
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Performed 1 on 1’s with employees to determine needs, current level of engagement in their position and potential next steps to prepare them for advancement into another position if they so desire
  • Developed and implemented strategic sales initiatives, increasing market share within the region.
  • Led branch operations, ensuring optimal inventory management and customer service excellence.

Field Operations Specialist

Johnstone Supply
02.2022 - 05.2022
  • Streamlined operational workflows, enhancing efficiency and reducing bottlenecks across field teams.
  • Led training sessions for staff, improving overall performance and adherence to safety protocols.
  • Developed and implemented standard operating procedures, ensuring consistency in field operations.
  • Analyzed data trends to identify areas for process improvement and cost reduction initiatives.
  • Coordinated cross-functional communication between field teams and management, fostering collaboration on project goals.
  • Analyzed key metrics and business performance to drive data-supported decisions.
  • Trained Branch Managers across 3 different regions including on Operations processes and how to maintain compliance with performance metrics.

Inventory Control Specialist

Johnstone Supply
10.2019 - 09.2021
  • Managed inventory levels, ensuring accuracy and consistency across multiple locations.
  • Implemented process improvements to enhance stock tracking efficiency and reduce discrepancies.
  • Led training sessions for team members on inventory management systems and best practices.
  • Analyzed inventory data to identify trends, informing strategic purchasing decisions.
  • Conducted regular audits to ensure compliance with company policies and industry standards.
  • Developed standard operating procedures for inventory control processes, promoting best practices.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Completed daily cycle counts to maintain accuracy of records.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Completed full physical inventory counts bi-annually for each of our locations in Indianapolis.
  • Audited and corrected discrepancies in inventory numbers.

Warehouse Manager

Johnstone Supply
09.2015 - 10.2019
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Managed inventory levels, optimizing stock management and reducing waste.
  • Implemented process improvements, enhancing productivity and accuracy in order fulfillment.
  • Trained and mentored warehouse staff, fostering a culture of continuous improvement and teamwork.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.

Warehouse Associate

Johnstone Supply
01.2014 - 09.2015
  • Operated forklifts and pallet jacks to efficiently move products within warehouse environment.
  • Trained new associates on operational procedures, fostering a collaborative and knowledgeable team atmosphere.
  • Monitored quality control standards during receiving and shipping processes to ensure product integrity.
  • Streamlined packing processes, improving efficiency and reducing waste in daily operations.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Early Morning Stocker

Menards
07.2012 - 01.2014
  • Stocked shelves and storage areas with correct products.
  • Unloaded arriving product stock and moved to store display areas.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Checked and pulled defective or expired products from shelves.
  • Supported housekeeping duties throughout facility by cleaning fixtures, removing trash from sales floor and cleans up product spills.

Deli Worker

Marsh Supermarkets Inc.
03.2012 - 06.2012
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices

Sales Associate

Kid's Footlocker
08.2011 - 03.2012
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained organized, presentable merchandise to drive continuous sales
  • Processed product returns and assisted customers with other selections

Education

Bachelor of Science - Organizational Leadership

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2019

Certificate of Achievement - Machine Tool Technology

Ivy Tech Community College of Indiana
Indianapolis, IN
12.2013

High School Diploma - undefined

Triton Central High School
Fairland, IN
05.2011

Skills

  • Inventory Control
  • Forklift Operation
  • Shipping and Receiving
  • Variance Reporting
  • Training
  • Staff management
  • Store Operations
  • Cost Control
  • Teamwork/Collaboration
  • Employee Development
  • Building rapport
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Adaptable and flexible
  • Excellent communication

Hobbies and Interests

I really enjoy watching sports games, but I also like to play on occasion as well. I relate many things particularly in my professional life to sports. I was on sports teams in high school and enjoy being part of a team and working together to achieve a common goal. I feel that same type of attitude carries over into my professional and now apply the lessons and dedication that came from being on a sports team to working in an organization.

Customer Experience Award of the year 2021

I was awarded the customer experience award of the year in 2021 for my level of adaptability in being able to help onboard a new territory during a major acquisition and train several managers on how we perform processes to maintain operational excellency 

Timeline

Counter Sales Representative

Gustave A. Larson
04.2024 - Current

Field Operations Specialist

Johnstone Supply
02.2022 - 05.2022

Branch Manager

Johnstone Supply
09.2021 - 09.2023

Inventory Control Specialist

Johnstone Supply
10.2019 - 09.2021

Warehouse Manager

Johnstone Supply
09.2015 - 10.2019

Warehouse Associate

Johnstone Supply
01.2014 - 09.2015

Early Morning Stocker

Menards
07.2012 - 01.2014

Deli Worker

Marsh Supermarkets Inc.
03.2012 - 06.2012

Sales Associate

Kid's Footlocker
08.2011 - 03.2012

Certificate of Achievement - Machine Tool Technology

Ivy Tech Community College of Indiana

High School Diploma - undefined

Triton Central High School

Bachelor of Science - Organizational Leadership

Indiana University - Purdue University Indianapolis

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