Summary
Overview
Work History
Education
Skills
Values And Beliefs
References
Timeline
Generic

Zach Bocanegra

Seattle

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students.

Overview

8
8
years of professional experience

Work History

Resident Director

UW Housing And Food Services
03.2023 - Current
  • Supervised student employees and provided feedback on performance.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Mentored Resident Assistants, providing training and guidance to enhance their professional growth and development.
  • Responded promptly to crisis situations, coordinating appropriate support services and follow-up care as needed.
  • Evaluated programming effectiveness using feedback surveys and other assessment tools, making adjustments to better meet resident needs.
  • Coordinated move-in/move-out processes smoothly by working closely with housing operations staff on logistics planning.

Associate Hall Director

UW Housing and Food Services
11.2022 - 03.2023
  • While this work is administrative in nature, main responsibility is on student development and community building
  • Often achieved through the main four parameters of: supervision, student conduct, student group advising and building management
  • Have worked on the key skills of intentionality, proficiency, accountability and emotional intelligence in this role.
  • Supervised student leaders and provided feedback on performance.

Certified Substitute

Seattle Public Schools
10.2021 - 11.2022
  • Follow, prepare, and maintain lesson plans for the day
  • Effectively teach students of varying abilities
  • Able to maintain classroom discipline and use effective classroom management strategies
  • Works and assists as an influential member of the staff and school community.

FOH Manager

Sweet Alchemy Ice Creamery
09.2019 - 11.2022
  • In a manager position, I oversee front-of-house operations
  • I train and lead new staff members through staff operations and understanding shop roles, am a crucial contributor to catering events and other functions and keep track of inventory and upkeep at all of our locations
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.

Student Teaching

Edmonds School District
02.2021 - 05.2021
  • Completed student teaching during spring 2021
  • Taught the subjects civics and world history to seniors and sophomores, respectively
  • Duties included lesson planning, cultivating and fostering a welcoming and safe community, and building rapport with students, parents, staff, and other school community members.

Resident Advisor

UW Housing and Food Services
09.2016 - 06.2019
  • Established a cohesive and responsible community in the designated resident hall
  • Modeled and supported social justice, health and wellness, and academic achievement issues
  • Facilitated the holistic development of residents.

Education

Master of Arts in Teaching -

Seattle Pacific University
06.2021

Bachelor of Arts in History -

University of Washington
06.2021

Skills

  • Crisis Management
  • Relationship Building
  • Public Speaking
  • Microsoft Office
  • Team Supervision
  • Active Listening

Values And Beliefs

  • Diversity, Equity, and Inclusion: Acknowledging a range of differences in the world/communities and embracing these differences to transform the way we think, live, and learn to work towards fairness and justice.
  • Community Engagement: Determined to make environments we live in conducive to all. Always look for ways to connect and bring others into a network that supports one another.
  • Empathy: Being open to learning others’ experiences and the motivations behind their actions. Ultimately, letting people know that I am here for them.

References

  • Lois Ko, Sweet Alchemy Owner, nanolois@gmail.com, (206) 313-0615
  • Katie Kelly, Resident Director in 2016 - 2017 at Housing and Food Services - University of Washington, kmccooey28@gmail.com, (716) 796-5571
  • Zan Tansey, Assistant Director West Campus, Housing and Food Services - University of Washington, ztansey@uw.edu, (206) 616-2098

Timeline

Resident Director

UW Housing And Food Services
03.2023 - Current

Associate Hall Director

UW Housing and Food Services
11.2022 - 03.2023

Certified Substitute

Seattle Public Schools
10.2021 - 11.2022

Student Teaching

Edmonds School District
02.2021 - 05.2021

FOH Manager

Sweet Alchemy Ice Creamery
09.2019 - 11.2022

Resident Advisor

UW Housing and Food Services
09.2016 - 06.2019

Master of Arts in Teaching -

Seattle Pacific University

Bachelor of Arts in History -

University of Washington

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Zach Bocanegra