Zachary Ciavolella

• Researched and produced daily news reports.
• Edited stories for accuracy and clarity.
• Built strong relationships with sources to gain access to exclusive information.
• Covered breaking news events effectively, ensuring timely updates for audiences while maintaining factual accuracy and journalistic integrity.
• Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.

Consistently met and exceeded performance metrics as set by editors or publication management, contributing to the overall success of the news outlet.

• Edited articles, blog posts, and multimedia content to maintain high-quality standards and adherence to brand guidelines.
• Identified compelling, unique stories and user-generated content of interest to audience.
• Enhanced website traffic by implementing SEO strategies and optimizing content for better online visibility.
• Philadelphia 76ers beat reporter on the scene at games, practices, player events.
• Social media manager for all social media accounts.
• Create images, videos for social media posting. Create and maintain daily newsletter.
• Strategize to increase outreach of site (newsletter subscriptions, views, social media follows).
• Managed social media platforms to boost brand awareness and foster audience engagement.
• Leveraged CMS tools to manage and organize digital content for easy accessibility and content updates.
• Conducted keyword research for targeted SEO campaigns, improving search engine rankings and driving organic traffic growth.
• Implemented analytics tools to track user behavior, enabling data-driven decision making for future content strategy.

• Managed freelance editorial teams, coordinating 10 remote workers to achieve prescribed deliverable milestones.
• Wrote and submitted accurate, engaging, and fact-checked stories covering the Philadelphia 76ers as a member of credentialed media
• Incorporated SEO techniques into digital publications, optimizing page ranks to improve traffic.
• Social media management
• Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
• Built strong relationships with sources to gain access to exclusive information.

• Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
• Increased user engagement through social media.
• Edited content for A Royal Pain and Section 215, carefully checking content wording and facts.
• Social media account management for A Royal Pain and Section 215.

• Answered customer questions and explained available services such as deposit accounts, credit options, and digital convenience options.
• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.

• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Built and maintained relationships with new and existing clients while providing high level of expertise.

• Evaluated client financial positions and identified most appropriate banking products.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

• Identified sales opportunities and referred customers to branch partners in financial services.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

• Identified sales opportunities and referred customers to branch partners in financial services.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.