Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zach Clary

Lake City,FL

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

23
23
years of professional experience

Work History

Manager of Operations

CBI Unlimited
Lake City, FL
11.2003 - 06.2024
  • Started as a shop assistant in 2003. Promoted to technician after 8 months. Promoted to shop manager in 2006. Promoted to manager of operations in 2018. By 2020, I was in charge of complete company operations. In 2023, I assisted in the sale of the company to new owners. In 2024, I oversaw the transition of the company and all operations to the new owners.
  • As a technician in the automotive aftermarket. I specialized in complex installations and services.
  • Automotive sunroof installation and service
  • Convertible top installation, repair and service.
  • Resolved customer complaints promptly and professionally.
  • Negotiated supplier contracts for goods at favorable prices.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Developed and implemented procedures for the efficient operation of the shop.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Created promotional campaigns to drive footfall into the store.
  • Performed monthly audits of store operations.
  • Responded to customer inquiries in a timely manner.
  • Implemented strategies to increase sales and profitability of the shop.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Enforced company policies regarding employee conduct, attendance, dress code.
  • Scheduled staff shifts according to business needs.
  • Reviewed financial reports and took corrective action when needed.
  • Oversaw the recruitment, training and development of new staff members.
  • Analyzed sales data to identify trends in consumer behavior.
  • Tracked stock levels on a regular basis to avoid out-of-stock situations.
  • Built and maintained sound business relationships with vendors and suppliers.
  • Instituted a comprehensive maintenance schedule, ensuring all equipment operated optimally.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Oversaw shop layout and merchandise display, enhancing shopping experience.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Guided team to consistently achieve daily, weekly and monthly production goals.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Negotiated contracts with suppliers to secure favorable terms and reduce costs.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
  • Conducted regular staff meetings to communicate goals and solicit feedback.
  • Utilized technology to improve operational efficiency and customer engagement.
  • Answered incoming questions via phone and email discussing advertised pricing and inventory.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Managed relationships with external vendors and service providers.
  • Supervised a team of 6 employees, providing training and performance evaluations.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
  • Delegated work to staff, setting priorities and goals.
  • Inputted financial data into accounting spreadsheets accurately.
  • Processed invoices and payments utilizing accounting software.
  • Researched technical accounting issues to provide guidance on proper accounting treatments.
  • Monitored accounting, payroll and financial reporting activities.
  • Maintained accurate records of all transactions in accounting software programs such as QuickBooks.
  • Performed detailed accounting reconciliations.
  • Conducted periodic reviews of vendor accounts to identify opportunities for cost savings or process improvements.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Ensured proper authorization for all purchases made by the organization.
  • Managed vendor relationships through prompt communication of payment information.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Developed processes and procedures related to accounts payable operations.
  • Entered data into accounting system to maintain accurate financial records.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Maintained accounts payable files and records in an organized manner.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Responsible for entering customer payments into the accounting software system.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Verified accuracy of invoices and account balances.
  • Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
  • Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
  • Investigated any discrepancies between invoices and purchase orders prior to processing payments.
  • Reconciled daily cash receipts with bank deposits.
  • Analyzed customer account information to identify discrepancies or trends in payment history.
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Updated vendor files with new contact information or changes in payment terms upon request.
  • Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Coded invoices to maintain organized and accurate records.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Prepared monthly statements for accounts receivable operations.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.

Cashier/Grill Cook

Hardees Resturant
Lake City, FL
10.2001 - 11.2003
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Resolved customer complaints regarding food quality or services provided.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Ordered supplies as needed for the kitchen.
  • Adhered to food safety standards when storing and preparing foods.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Grounds

Lake City Country Club
Lake City, FL
06.2002 - 07.2002
  • Removed debris from walkways and driveways with rakes or leaf blowers.
  • Collaborated with other crew members to complete large-scale projects efficiently.
  • Communicated with supervisors about any issues or concerns that arose during work hours.
  • Conducted daily inspections of equipment to ensure proper functioning and safety.
  • Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting.
  • Operated light construction equipment such as tractors, mowers, blowers, trimmers and other power tools.
  • Maintained cleanliness and organization of work areas, tools, and equipment.
  • Performed daily maintenance of golf course grounds, including mowing, weeding, watering and fertilizing.
  • Operated equipment such as tractors, mowers and utility vehicles to perform various tasks on the golf course grounds.
  • Ensured proper safety protocols were followed when operating machinery or performing manual labor.
  • Provided support to other departments in landscaping projects around the facility.
  • Set up courses each day by changing cups, putting out flags and emptying trash.
  • Managed nearby features such as bunkers with raking and regular care.

Education

High School Diploma -

Columbia High School
Lake City, FL
05-2004

Skills

  • Process Improvement
  • Contract Management
  • Labor Relations
  • Maintenance Planning
  • Production
  • Performance monitoring
  • Customer Service
  • Inventory Management
  • Organizational Management
  • P&L Management
  • Customer Retention
  • Management
  • Hand tools proficiency
  • Suspension Systems
  • Power Tools Operation
  • Mechanical Aptitude
  • Estimating Work
  • Ticket writing
  • Job Scheduling
  • Relaying Complex Information
  • Preparing Work Orders
  • Team Collaboration
  • Troubleshooting skills
  • Ordering Supplies
  • Troubleshooting and diagnostics
  • Supply Ordering
  • Work Planning and Prioritization
  • Soldering skills
  • Vendor Relations
  • Valid Driver's License
  • Maintenance Scheduling

Timeline

Manager of Operations

CBI Unlimited
11.2003 - 06.2024

Grounds

Lake City Country Club
06.2002 - 07.2002

Cashier/Grill Cook

Hardees Resturant
10.2001 - 11.2003

High School Diploma -

Columbia High School

Similar Profiles

CREATE PROFILE
Zach Clary