Zach Cork
Pensacola
Summary
Dynamic professional with experience as an 11B Infantryman in the USA Army, excelling in teamwork and safety protocols. Proven ability to adapt quickly and manage equipment effectively. As a Front Desk Receptionist at Planet Fitness, I enhanced customer service and office organization, ensuring a welcoming environment while resolving member issues efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
11B Infantryman
USA Army
Fort Campbell North
12.2021 - 12.2025
- Learned safety protocols and equipment handling in tactical environments.
- Assisted in team coordination during field training exercises.
- Adapted quickly to dynamic situations while executing assigned tasks.
- Developed basic skills in marksmanship and weapon maintenance.
- Engaged in teamwork exercises to build camaraderie and unit cohesion.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
Front Desk Receptionist
Planet Fitness Gym
Roswell
09.2020 - 12.2021
- Managed front desk operations, ensuring seamless member check-ins and service delivery.
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Coordinated membership registrations and cancellations, maintaining accurate records in the system.
- Implemented scheduling processes for personal training sessions, optimizing staff utilization.
- Trained new reception staff on operational procedures and customer service standards.
- Monitored gym environment for cleanliness and safety compliance, reporting concerns promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
Lassiter High School
Marietta, GASkills
- Teamwork
- Team leadership
- Safety guidelines
- Equipment management
- Technical guidance
- Managing safety gear
- Vehicle mobilization
- Conducting risk assessments
- Attention to detail
- Problem-solving skills
- Office organization
Certification
Fork Lift Certification, https://www.nationalforkliftfoundation.com/certificates/forklift-operator-official-certification/?course_id=2368&cert-nonce=4fdb1fee39
Timeline
11B Infantryman
USA Army
12.2021 - 12.2025
Front Desk Receptionist
Planet Fitness Gym
09.2020 - 12.2021
High School Diploma -
Lassiter High School