Zach Craig
Mount Orab,OH
Summary
Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy. Efficient professional with billing and accounting knowledge and industry background. Directed billing team activities for mid-sized corporation and achieved high accounts receivable rate. Superb communications and execution skills leading to positive outcomes. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Knowledgeable administrative team member well-versed in data entry, document coordination, and records management. Excellent communication, problem-solving and time management skills. Offering superior customer service skills and dedication to details. Service-focused attitude to stay calm under pressure. Excellent work ethic to problem-solve.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Cater Transport LLC
Batavia, OH
01.2024 - Current
- Provided guidance on best practices for warehousing operations based on industry standards.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Maintained high standards of internal and external customer service.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Exceeded sales goals.
- Attended sales meetings to discuss strategies for increasing sales volume.
- Managed customer complaints regarding billing errors or discrepancies.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Developed long-term plans for growing the organization's client base.
- Developed and implemented strategies for expanding customer base and increasing sales.
- Identified potential customers, established relationships, and negotiated contracts.
Senior Sales Manager
JPE Consulting LLC
Batavia, OH
01.2020 - 01.2024
- Oversaw daily operations of the sales department including budgeting, forecasting and staffing needs.
- Conducted weekly meetings with the sales team to review performance, goals and objectives.
- Managed all aspects of the sales process from lead generation to closing deals.
- Responsible for meeting or exceeding monthly revenue targets set by senior management.
- Established relationships with key customers and industry partners to maximize profitability.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Managed customer complaints regarding billing errors or discrepancies.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Analyzed competitor activity to develop competitive pricing models for potential clients.
- Provided training for new sales staff members on company policies and procedures.
Freight Worker
Hobby Lobby
Batavia, OH
01.2019 - 01.2020
- Loading and unloading trucks
- Stocking inventory
- Packing and unpacking items
- Building Furniture
- Data Entry
- Ordering Inventory
- Moving freight to floor
Freight Worker
Frischs Restaurants Inc
Batavia, OH
01.2016 - 01.2019
- Freezer work
- Loading and unloading truck
- Stocking inventory
Education
High School Diploma -
Western Brown High School
Mount Orab, OH05-2018
Skills
- Skilled in [Software]
- Transportation management systems
- Fleet Dispatch
- Carrier Negotiations
- Freight Cost Reporting
- Logistics Management
- Shipping and receiving
- Logistics Oversight
- 3PL and LTL knowledge
- Data entry and tracking
- Efficient time management
- Transportation Logistics
- Google Drive
- Excel spreadsheets
- Pricing
- Logistics Operations
- Providing customer service
- Self Motivation
- Mobile Device Management
Affiliations
- Prospecting
- Reading
- Travel
- Youtube
References
References available upon request.
Timeline
Logistics Manager
Cater Transport LLC
01.2024 - Current
Senior Sales Manager
JPE Consulting LLC
01.2020 - 01.2024
Freight Worker
Hobby Lobby
01.2019 - 01.2020
Freight Worker
Frischs Restaurants Inc
01.2016 - 01.2019
High School Diploma -
Western Brown High School
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