Summary
Overview
Work History
Skills
Affiliations
Languages
Timeline
Generic

Zach Deck

Greenwood,LA

Summary

Results-driven and dedicated professional with a proven track record in data entry, money handling, and management. Known for a strong work ethic, exceptional charisma, and outstanding interpersonal skills, I bring a meticulous approach to my work and excel in both independent and collaborative settings. Leveraging a wealth of experience, I am committed to delivering high-quality results and contributing positively to team success.

Overview

4
4
years of professional experience

Work History

Manager

Greenwood Phone and Vape
Shreveport, LA
07.2024 - Current
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted quality, timely performance feedback and performance appraisals.

Animal Caretaker

Petsaversshreveport
Shreveport, LA
04.2024 - 08.2024
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Set boundaries through disciplinary teaching and treat training.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Maintained clean and orderly play yards, kennels and cages.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.

Life Insurance Agent

Globe Life
Shreveport, LA
12.2022 - 01.2024
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Offered policy guidance and management to promote asset protection.
  • Contacted prospective customers to present information and explain available services.
  • Upsold products to policyholders and potential new clients.
  • Calculated premiums and established payment methods.
  • Exceeded company sales goals for new policies.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Achieved repeat business and referrals through personalized services.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Counseled prospects and policyholders on coverage, limits and regulations.

Assistant Manager

TA Operating
Shreveport, LA
11.2020 - 08.2023
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.

Skills

  • Financial Management
  • Operations Management
  • Expense Tracking
  • Marketing
  • Time Management
  • Performance Management
  • Sales and marketing
  • Customer Relationship Management (CRM)
  • Employee training and development
  • Sales Techniques
  • Verbal and written communication
  • Negotiation
  • Complex Problem-Solving
  • Performance Evaluations
  • Customer Engagement
  • Relationship Building
  • Networking
  • Business Development
  • Profit Generation
  • Up-selling
  • Customer care
  • Sales Presentations
  • Deal negotiation
  • Material Handling
  • Loading and unloading
  • Clear Communication
  • Attention to Detail
  • Problem-Solving
  • Heavy Lifting
  • Cleaning and Organizing
  • Basic Mathematics
  • Able to lift and carry [100] lbs

Affiliations

  • Writing
  • Music
  • Body Building

Languages

French
Limited

Timeline

Manager

Greenwood Phone and Vape
07.2024 - Current

Animal Caretaker

Petsaversshreveport
04.2024 - 08.2024

Life Insurance Agent

Globe Life
12.2022 - 01.2024

Assistant Manager

TA Operating
11.2020 - 08.2023

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Zach Deck