Proven leader and skilled craftsman, excelled at Dr. Odd Jobs by delivering top-notch repair and construction services, enhancing home aesthetics and functionality. Mastered power tool operation and showcased exceptional problem-solving abilities, significantly improving project efficiency and client satisfaction. Demonstrated a strong ability to manage teams and foster customer loyalty at American House Senior Living Communities.
Overview
6
6
years of professional experience
Work History
Dining Room Server/Secretary
American House Senior Living Communities
18760 E Thirteen Mile Rd, Roseville, MI 48066
10.2018 - 06.2022
Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Kept server areas clean and stocked to increase efficiency while working tables.
Took orders and delivered food items to residents in main dining room.
Replenished table, wait staff and kitchen supplies.
Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
Screened visitors and issued badges to maintain safety and security.
Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate Manager
In & Out Tobacco
18002 13 Mile Rd, Roseville, MI 48066
08.2020 - 01.2021
Managed a team of sales associates, providing guidance and support to improve overall performance.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized product displays to attract potential buyers and increase sales conversions.
Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Handyman Helper/Crew Leader
Dr. Odd Jobs
Roseville, MI
06.2022 - Current
Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
Supported customer relations by providing clear communication regarding project updates and estimated completion times.
Upheld a professional demeanor when interacting with clients leading to strong rapport building.
Performed minor wall repair, installed drywall, and applied wallpaper.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Installed cabinets and shelving units in homes and offices to provide additional space and organization.
Server Assistant/Room Service at Hyatt Regency Hill Country-Springhouse CafeServer Assistant/Room Service at Hyatt Regency Hill Country-Springhouse Cafe